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- Tasks: Lead a friendly team to provide exceptional service and support to customers.
- Company: Join a dynamic automotive company in Swindon with a positive work culture.
- Benefits: Earn up to £36,000, enjoy generous holidays, and access health support.
- Other info: Enjoy team discounts and incentives while growing your career.
- Why this job: Make a difference by enhancing customer experiences in a fast-paced environment.
- Qualifications: Previous service advisor experience and strong communication skills are essential.
The predicted salary is between 36000 - 36000 £ per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor Lead on a permanent basis.
What you will be doing:
- Reporting to the Service Manager and Aftersales Manager, working within a fast-paced, friendly team.
- Greet customers and provide them with a positive experience.
- Arrange vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers in a clear and understandable manner.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
- Co-ordinate with Technicians to ensure timely completion of repairs.
What you will need to succeed:
- Previous experience as a service advisor is essential.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repairs is a plus.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Proficient computer skills for data entry and record keeping.
What you will receive in return:
- Up to £36,000 per annum.
- Monday to Friday - 42.30 hours per week.
- Generous holiday allowance.
- Health and Wellbeing support service.
- Team Member Discounts and incentives.
Service Advisor Lead in Swindon employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Lead in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service advising. Think about how you would explain repairs and services to customers, as this will show your communication skills and understanding of the role.
✨Tip Number 3
Showcase your multitasking abilities! During interviews, share examples of how you've successfully managed multiple tasks in a fast-paced environment. This will highlight your ability to thrive in the role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Service Advisor Lead position. Plus, you'll get updates and tips directly from us to help you land that job!
We think you need these skills to ace Service Advisor Lead in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor Lead role. Highlight your previous experience as a service advisor and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've provided excellent customer service and managed tasks in a fast-paced environment.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase your interpersonal skills. We love candidates who can connect with customers effortlessly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss common issues and solutions will show that you’re not just a people person, but also someone who understands the technical side of things.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex repairs in simple terms. You might even want to role-play with a friend to get comfortable with how you present information to customers.
✨Showcase Your Multitasking Abilities
Prepare examples from your past experience where you successfully managed multiple tasks at once. This could be juggling customer appointments or coordinating with technicians. Highlighting these skills will demonstrate your ability to thrive in a fast-paced environment.
✨Be Personable and Positive
Remember, you’ll be greeting customers and providing them with a positive experience. Bring your best self to the interview—smile, be friendly, and show enthusiasm for the role. A positive attitude can go a long way!