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- Tasks: Conduct vehicle inspections and provide detailed reports to customers.
- Company: Join a dynamic team in Swindon with a focus on customer service.
- Benefits: Generous holiday allowance, health support, team discounts, and free parking.
- Other info: Receive top-notch training and development opportunities.
- Why this job: Make a difference by helping customers understand their vehicle needs.
- Qualifications: Previous experience in customer service or as a service advisor preferred.
The predicted salary is between 25000 - 30000 £ per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor on a permanent basis.
- Conduct vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
- Previous experience as a service advisor or in a similar customer service role is preferred.
- Knowledge of automotive systems and repairs is a plus.
- Proficient computer skills for data entry and record keeping.
Monday to Friday - 42.30 hours per week
- Generous holiday allowance
- Health and Wellbeing support service
- Team Member Discounts and incentives
- Free onsite Parking
You can be sure of receiving the best quality training and development from manufacturers and Group staff.
SERVICE ADVISOR ~ CUSTOMER SERVICE in Swindon employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SERVICE ADVISOR ~ CUSTOMER SERVICE in Swindon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Service Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of automotive systems. Being able to discuss repairs and services confidently will impress your potential employer and show you're the right fit for the job.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Service Advisor. This will help you articulate how you'd handle customer inquiries and concerns during the interview.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, you'll be in the loop for any updates or new opportunities that come up.
We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a service advisor or in customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your automotive knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Advisor role. Share specific examples of how you've helped customers in the past and how you can bring that same energy to our team.
Show Off Your Tech Skills: Since we need someone with proficient computer skills, mention any relevant software or systems you’ve used before. If you’ve got experience with data entry or record keeping, let us know – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss common issues and solutions will show that you're not just a people person, but also someone who understands the technical side of the job.
✨Practice Your Customer Service Skills
Since this role is all about customer interaction, think of scenarios where you’ve successfully resolved customer issues in the past. Be ready to share these experiences during the interview to demonstrate your problem-solving abilities.
✨Get Familiar with the Company
Do a bit of research on Thrive Group and their client. Understanding their values and what they look for in a Service Advisor can help you tailor your answers and show that you’re genuinely interested in the position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and gives you a chance to find out more about the team dynamics and training opportunities.