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- Tasks: Conduct vehicle inspections and provide detailed reports to customers.
- Company: Join a supportive team at Thrive Group in Swindon.
- Benefits: Generous holiday allowance, health support, and team member discounts.
- Other info: Enjoy free onsite parking and excellent training opportunities.
- Why this job: Make a difference in customer care while developing your skills.
- Qualifications: Experience in customer service and knowledge of automotive systems preferred.
The predicted salary is between 25000 - 30000 £ per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor on a permanent basis.
- Conduct vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
- Previous experience as a service advisor or in a similar customer service role is preferred.
- Knowledge of automotive systems and repairs is a plus.
- Proficient computer skills for data entry and record keeping.
Monday to Friday - 42.30 hours per week
- Generous holiday allowance
- Health and Wellbeing support service
- Team Member Discounts and incentives
- Free onsite Parking
You can be sure of receiving the best quality training and development from manufacturers and Group staff.
Service Administrator - Customer Care in Swindon employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator - Customer Care in Swindon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Service Administrator role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of automotive systems and repairs. We want you to feel confident explaining services and repairs to customers, so do some research and practice common scenarios you might face.
✨Tip Number 3
Show off your computer skills! Since data entry and record keeping are key parts of the job, be ready to demonstrate your proficiency with relevant software during the interview. Maybe even bring along examples of your work if you can!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the customer care space.
We think you need these skills to ace Service Administrator - Customer Care in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a service advisor or in customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your automotive knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Administrator role. We love seeing enthusiasm and a genuine interest in the position, so let your personality come through.
Show Off Your Computer Skills: Since proficiency in computer skills is key for this role, make sure to mention any relevant software or systems you’re familiar with. We appreciate candidates who can hit the ground running with data entry and record keeping!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss common issues and solutions will show that you're not just a people person, but also someone who understands the technical side of things.
✨Customer Care is Key
Prepare examples from your previous roles where you've excelled in customer service. Think about how you handled difficult situations or provided exceptional support. This will demonstrate your ability to thrive in a customer-focused environment.
✨Get Organised
Since scheduling appointments is part of the role, practice talking about how you manage your time and keep things organised. You might even want to bring a planner or digital calendar to show how you stay on top of tasks.
✨Show Enthusiasm
Let your passion for the automotive industry shine through. Whether it's discussing your favourite car models or recent trends in vehicle technology, showing genuine interest can set you apart from other candidates.