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- Tasks: Conduct vehicle inspections and provide detailed reports to customers.
- Company: Thrive Group, partnering with a client in Swindon.
- Benefits: Basic salary of £27,890 with OTE of £32K, generous holiday, and team discounts.
- Other info: Enjoy free onsite parking and comprehensive training opportunities.
- Why this job: Join a supportive team and develop your skills in customer service and automotive knowledge.
- Qualifications: Previous experience in customer service preferred; strong communication skills essential.
The predicted salary is between 27890 - 32000 £ per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor on a permanent basis.
What you will be doing:
- Conduct vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
Previous experience as a service advisor or in a similar customer service role is preferred.
Skills required:
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repairs is a plus.
- Proficient computer skills for data entry and record keeping.
Basic £27,890.00 with an OTE of £32K.
Monday to Friday - 42.30 hours per week.
Generous holiday allowance.
Health and Wellbeing support service.
Team Member Discounts and incentives.
Free onsite Parking.
You can be sure of receiving the best quality training and development from manufacturers and Group staff.
SERVICE ADVISOR ~ CUSTOMER SERVICE employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SERVICE ADVISOR ~ CUSTOMER SERVICE
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Service Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of automotive systems. Being able to discuss repairs and services confidently will show you're the right fit for the job. Plus, it’ll impress the hiring team!
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll need to explain complex repairs to customers clearly. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a service advisor or in customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Advisor role. Share specific examples of your communication skills and any relevant automotive knowledge you have.
Show Off Your Interpersonal Skills: In your application, emphasise your strong communication and interpersonal skills. We love candidates who can connect with customers and explain complex information clearly, so let us know how you do this!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss common issues and solutions will show that you're not just a people person, but also someone who understands the technical side of things.
✨Practice Your Communication Skills
Since strong communication is key for a Service Advisor, practice explaining complex ideas in simple terms. You might want to role-play with a friend or family member to get comfortable with discussing repairs and services clearly and confidently.
✨Get Familiar with the Company
Do a bit of research on the company you're interviewing with. Knowing their values, services, and any recent news can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their training programmes or how they support employee wellbeing. It shows that you're engaged and thinking about your future with them.