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For Companies At a Glance
- Tasks: Conduct vehicle inspections and provide detailed reports to customers.
- Company: Join a leading automotive service provider in Swindon.
- Benefits: Competitive salary, generous holiday allowance, and health support.
- Other info: Enjoy team discounts, free parking, and excellent training opportunities.
- Why this job: Make a difference in customer care while working with cars you love.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 27890 - 32000 £ per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor on a permanent basis.
What you will be doing:
- Conduct vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
Previous experience as a service advisor or in a similar customer service role is preferred.
Strong communication and interpersonal skills.
Knowledge of automotive systems and repairs is a plus.
Proficient computer skills for data entry and record keeping.
Basic £27,890.00 with an OTE of £32K.
Monday to Friday - 42.30 hours per week.
Generous holiday allowance.
Health and Wellbeing support service.
Team Member Discounts and incentives.
Free onsite Parking.
You can be sure of receiving the best quality training and development from manufacturers and Group staff.
Service Administrator - Customer Care employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator - Customer Care
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Service Administrator role.
✨Tip Number 2
Prepare for the interview by researching common questions for service advisor roles. Think about your past experiences and how they relate to the job description. We want you to shine when discussing your customer service skills!
✨Tip Number 3
Show off your knowledge of automotive systems! Brush up on basic repairs and services so you can confidently discuss them during your interview. This will demonstrate your passion and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Service Administrator - Customer Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a service advisor or in customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Administrator role. Share specific examples of your communication skills and any relevant automotive knowledge you have.
Show Off Your Tech Skills: Since proficiency in computer skills is key for this role, mention any relevant software or systems you’ve used in the past. We love candidates who can hit the ground running with data entry and record keeping!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss common issues and solutions will show that you're not just a people person, but also someone who understands the technical side of things.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex ideas in simple terms. You might want to role-play with a friend or family member, simulating how you'd explain repairs and services to customers.
✨Get Familiar with the Company
Do a bit of research on the company and its values. Knowing what they stand for and how they operate can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and gives you a chance to find out more about the team and the work environment.