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- Tasks: Lead a friendly team to provide exceptional service and support to customers.
- Company: Thrive Group, partnering with a dynamic client in Swindon.
- Benefits: Earn up to £36,000, enjoy generous holidays, and access health support.
- Other info: Receive top-notch training and enjoy team member discounts.
- Why this job: Join a fast-paced environment where your skills make a real difference.
- Qualifications: Previous service advisor experience and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor Lead on a permanent basis.
What you will be doing:
- Reporting to the Service Manager and Aftersales Manager, working within a fast-paced, friendly team.
- Greet customers and provide them with a positive experience.
- Arrange vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers in a clear and understandable manner.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
- Co-ordinate with Technicians to ensure timely completion of repairs.
What you will need to succeed:
- Previous experience as a service advisor is essential.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repairs is a plus.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Proficient computer skills for data entry and record keeping.
What you will receive in return:
- Up to £36,000 per annum.
- Monday to Friday - 42.30 hours per week.
- Generous holiday allowance.
- Health and Wellbeing support service.
- Team Member Discounts and incentives.
- Free onsite parking.
- You can be sure of receiving the best quality training and development from manufacturers and Group staff.
What you need to do next:
If this position sounds of interest and you would like to be considered, please email sarah.elliott@.uk or contact me to discuss further.
Thrive Group are acting as an employment agency with respect to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
Service Advisor Lead in Salisbury employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Lead in Salisbury
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor Lead, you'll need to explain things clearly to customers. Role-play with a friend or family member to get comfortable with discussing repairs and services.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor Lead in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor Lead role. Highlight your previous experience as a service advisor and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your communication skills and how you've provided excellent customer service in the past. We love a good story!
Show Off Your Skills: Don’t forget to mention your computer skills and knowledge of automotive systems. If you’ve got experience with data entry or managing calendars, let us know! We’re looking for someone who can multitask and keep things running smoothly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss these topics confidently will show that you’re not just a people person, but also someone who understands the technical side of the job.
✨Practice Your Communication Skills
Since strong communication is key for a Service Advisor Lead, practice explaining complex repair issues in simple terms. You could even role-play with a friend to get comfortable with this. The clearer you are, the more trust you'll build with customers.
✨Show Off Your Multitasking Abilities
Prepare examples from your past experience where you successfully juggled multiple tasks. This could be managing appointments while assisting customers. Highlighting your ability to prioritise will demonstrate that you can thrive in a fast-paced environment.
✨Be Ready with Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the service department's goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.