At a Glance
- Tasks: Lead a friendly team to provide exceptional service and support to customers.
- Company: Join Thrive Group, a dynamic employer in Swindon with a focus on teamwork.
- Benefits: Earn up to £36,000, enjoy generous holidays, and access health support.
- Other info: Receive top-notch training and enjoy team member discounts and free parking.
- Why this job: Make a real difference by enhancing customer experiences in the automotive industry.
- Qualifications: Previous service advisor experience and strong communication skills are essential.
The predicted salary is between 36000 - 36000 € per year.
Thrive Group are delighted to be working with our client based in Swindon who are looking to recruit a Service Advisor Lead on a permanent basis.
What you will be doing:
- Reporting to the Service Manager and Aftersales Manager, working within a fast-paced, friendly team.
- Greet customers and provide them with a positive experience.
- Arrange vehicle inspections and provide detailed reports to customers.
- Explain recommended repairs and services to customers in a clear and understandable manner.
- Provide accurate estimates for repairs and services.
- Schedule appointments and manage the service department's calendar.
- Co-ordinate with Technicians to ensure timely completion of repairs.
What you will need to succeed:
- Previous experience as a service advisor is essential.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repairs is a plus.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Proficient computer skills for data entry and record keeping.
What you will receive in return:
- Up to £36,000 per annum.
- Monday to Friday - 42.30 hours per week.
- Generous holiday allowance.
- Health and Wellbeing support service.
- Team Member Discounts and incentives.
- Free onsite parking.
- You can be sure of receiving the best quality training and development from manufacturers and Group staff.
What you need to do next:
If this position sounds of interest and you would like to be considered, please email sarah.elliott@.uk or contact me to discuss further.
Thrive Group are acting as an employment agency with respect to this vacancy.
Service Advisor Lead in Normanton employer: Thrive Group
Thrive Group is an exceptional employer located in Swindon, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. As a Service Advisor Lead, you will benefit from competitive remuneration, generous holiday allowances, and comprehensive health and wellbeing support, all while receiving top-notch training and development opportunities to enhance your career. Join us to be part of a friendly team that values your contributions and fosters professional growth in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor Lead in Normanton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of automotive systems and repairs. Be ready to explain how you can provide customers with clear and understandable information about services and repairs, just like the job description mentions.
✨Tip Number 3
Show off your multitasking skills during the interview! Share examples of how you've successfully managed multiple tasks in a fast-paced environment. This will demonstrate that you can handle the demands of the Service Advisor Lead position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Service Advisor Lead in Normanton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor Lead role. Highlight your previous experience as a service advisor and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your interpersonal skills. Whether it’s through your cover letter or CV, let us know how you’ve successfully interacted with customers in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can explain things clearly to customers!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application gets to the right place. Plus, we love seeing candidates who take the initiative to follow our process!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive systems and repairs. Being able to discuss these topics confidently will show that you’re not just a people person, but also someone who understands the technical side of the role.
✨Practice Your Communication Skills
Since strong communication is key for a Service Advisor Lead, practice explaining complex repair issues in simple terms. You could even role-play with a friend to get comfortable with this. The clearer you are, the more trust you'll build with customers.
✨Showcase Your Multitasking Abilities
Prepare examples from your past experience where you successfully managed multiple tasks at once. This could be juggling customer appointments while coordinating with technicians. Highlighting these skills will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready with Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the company culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too!
