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For Companies At a Glance
- Tasks: Join a vibrant team to deliver top-notch customer service and admin support.
- Company: Thrive Trowbridge partners with local businesses to create great job opportunities.
- Benefits: Enjoy a permanent position with a friendly work environment.
- Why this job: Be part of a supportive team that values excellent customer experiences.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for those looking to kickstart their career in customer service.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Customer Service Advisor – Swindon (Office-Based)
Full-Time | Monday to Friday | 9:00am – 5:15pm
Pay Rate: £12.21 per hour
We're currently recruiting on behalf of our client for a proactive and enthusiastic Customer Service Advisor to join a growing team based in Swindon. This is a fantastic opportunity for someone who enjoys a dynamic environment, thrives on problem-solving, and values delivering …
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Customer Service Advisor employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure to familiarize yourself with the company’s values and mission. This will help you align your answers during any interviews and show that you are genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills, as they are crucial for a Customer Service Advisor role. Engage in conversations with friends or family to build confidence and clarity in your responses.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being prepared with examples will demonstrate your problem-solving abilities and readiness for the role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed in the role.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Understand the key responsibilities and skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience or administrative roles. Use specific examples to demonstrate how your skills align with the requirements of the job.
Show Enthusiasm: Express your passion for providing excellent customer service in your application. Mention why you are excited about the opportunity to work with the team in Trowbridge and how you can contribute positively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thrive Group
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Team Spirit
Since you'll be working in a busy and friendly team, highlight your experience in collaborative environments. Discuss how you contribute to team success and support your colleagues.
✨Emphasize Your Organizational Skills
Administration support is key in this role. Be ready to talk about how you manage your time and prioritize tasks effectively to ensure that customers receive top-notch service.
✨Research the Company
Familiarize yourself with the company and its values. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
