Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries, manage data entry, and support administrative tasks.
- Company: Join a supportive team in a dynamic work environment.
- Benefits: Enjoy flexible hours and competitive pay of £12.39 per hour.
- Why this job: Perfect for those passionate about customer service and teamwork.
- Qualifications: Experience in customer service and proficiency in Microsoft Excel required.
- Other info: Work Monday to Friday from 09:30 to 14:30.
Customer Service Administrator Location: Swindon Days: Monday – Friday Hours: 09:30 – 14:30 Pay: £12.39 per hour Our client is currently seeking a dynamic individual to join their team as a Customer Service Administrator. Key Responsibilities: Answering Customer Enquiries: Handle customer enquiries over the phone and via email, including managing lost property cases. Data Entry: Accurately input customer information into the system. Administrative Tasks: Perform various administrative duties to support the team. Stakeholder Engagement: Build rapport with both internal and external stakeholders. Quotation Assistance: Assist with generating quotes in the Hire Booking Office.Experience & Skills Required: Customer Service: Proven experience in a customer service role. Computer Literacy: Proficient in using computers, including Microsoft Excel. Telephone Manner: Excellent telephone etiquette. Attention to Detail: Strong attention to detail to ensure accuracy in all tasks.Why Join our client ? Supportive Team Environment: Work with a friendly and collaborative team. Flexible Hours: Enjoy a work schedule that allows for a great work-life balance. Competitive Pay: Earn a competitive hourly rate.If you are a motivated individual with a passion for customer service and administrative work, we would love to hear from you! INDSWI
Customer Service Administrator employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with common customer service scenarios. Understanding how to handle various customer inquiries, especially regarding lost property, will give you an edge during the interview.
✨Tip Number 2
Brush up on your Microsoft Excel skills. Since data entry is a key part of the role, being comfortable with spreadsheets will demonstrate your readiness for the job.
✨Tip Number 3
Practice your telephone etiquette. Since you'll be handling customer inquiries over the phone, showcasing a professional and friendly phone manner can set you apart from other candidates.
✨Tip Number 4
Highlight your attention to detail in conversations. Being able to discuss how you've ensured accuracy in previous roles will resonate well with the hiring team.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. Use specific examples that demonstrate your ability to handle enquiries and manage data accurately.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your attention to detail. Mention how your previous experiences align with the responsibilities listed in the job description.
Highlight Computer Skills: Since proficiency in Microsoft Excel is required, be sure to mention your computer literacy in both your CV and cover letter. Provide examples of how you've used these skills in past roles.
Prepare for Potential Questions: Think about common interview questions related to customer service and administrative tasks. Prepare answers that reflect your experience and demonstrate your excellent telephone manner and stakeholder engagement skills.
How to prepare for a job interview at Thrive Group
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service. Highlight specific examples where you successfully handled customer inquiries or resolved issues, as this will demonstrate your capability for the role.
✨Demonstrate Computer Proficiency
Since the job requires computer literacy, especially with Microsoft Excel, be ready to talk about your experience with these tools. You might even want to mention any relevant projects or tasks you've completed using them.
✨Exhibit Strong Communication Skills
Practice your telephone etiquette before the interview. Since you'll be handling customer inquiries over the phone, showing that you can communicate clearly and professionally is crucial.
✨Emphasize Attention to Detail
Prepare to give examples of how you've ensured accuracy in your previous work. This could include data entry tasks or administrative duties where attention to detail was essential.
