At a Glance
- Tasks: Provide essential admin support, handle client queries, and manage orders.
- Company: Market-leading client in Trowbridge with a supportive team.
- Benefits: Competitive salary, 25 days holiday, and a friendly work environment.
- Other info: 100% office-based role with opportunities for growth.
- Why this job: Join a dynamic team and work with unique products in a varied role.
- Qualifications: Experience in administration and customer service, strong communication skills.
The predicted salary is between 28500 - 28500 £ per year.
Thrive Trowbridge are delighted to be working with our market leading client in the Trowbridge area who are looking to recruit a Customer Service Administrator on a permanent basis.
What you will be doing:
- Providing essential administrative support to the team including production of a variety of documents and updating systems
- Dealing with client queries via phone and email
- Updating on orders and delivery schedules
- Liaison with a number of internal departments
- Managing stationery supplies and post
What you will need to succeed:
- Proven administration and customer service experience, ideally gained working with a technical / engineering environment
- A confident communicator at all levels, adept at working under pressure where deadlines change on a regular basis
- Good levels of numeracy as well as problem solving skills
- IT / data entry proficiency including Microsoft Office, ERP system experience beneficial
- Excellent communication skills over the phone as well as via email
What you will receive in return:
- Competitive salary
- Monday to Friday full-time - please note 100% office based
- Great benefits including 25 days holiday plus BHs
- The chance to work with a unique product portfolio in a varied role
- Supportive and friendly team
If this position sounds of interest then please contact us.
Customer Service Administrator employer: Thrive Group
Thrive Group is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of Wiltshire. With a commitment to quality assurance, employees benefit from ongoing training opportunities and a supportive environment that encourages innovation and professional growth. Join us to be part of a team that values your contributions and offers a rewarding career path in a thriving industry.
