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- Tasks: Manage waste site staff and ensure compliance with safety and environmental standards.
- Company: Join a forward-thinking council dedicated to sustainable waste management.
- Benefits: Competitive hourly rate, potential for permanent role, and hands-on experience.
- Other info: Field-based role with opportunities for training and career advancement.
- Why this job: Make a difference in your community while developing valuable leadership skills.
- Qualifications: Experience in waste management, customer service, and team supervision required.
The predicted salary is between 18 - 20 £ per hour.
Location: Leicestershire, England
Salary: GBP18.38 - GBP20.3 per hour
Duration: Immediate start for 6 months initially, with potential to extend or transition to permanent position.
Working address: Coalville RHWS, Lount RHWS and Shepshed RHWS
Hybrid work: role is mainly field-based, travelling to RHWSs and WTSs with minimal ability to work from home or County Hall.
Working days and hours: 37 to 40 hours per week, typically Monday to Friday, with start and end times between 8 a.m. and 5 p.m. as agreed with line manager.
Responsibilities include:
- Managing site staff across all council waste sites.
- Supporting onboarding, performance reviews, policy implementation, risk assessments, occupational health referrals, and investigating disciplinary/attendance issues.
- Delivering training through workbooks, e-learning, toolbox talks, and safety briefings.
- Drafting, monitoring, and enforcing safe systems of work, risk assessments, and the council’s quality management system for RHWS operations.
- Ensuring accurate recording of waste movements and compliance with environmental permits and waste duty of care.
- Maintaining stock control of consumables, PPE, uniform, equipment and fuel.
- Driving a council 3.5‑tonne box van when required.
- Handling intermediate customer complaints face‑to‑face, by telephone, and by email.
- Providing PPE and wearing a body‑worn camera (BWC) as part of field‑based staff uniform.
Qualifications and experience:
- Good IT skills and familiarity with MS Office or equivalent.
- Experience dealing with customers and in contract management.
- Experience supervising and managing employees in the waste management industry or similar workplace.
- Experience delivering training packages.
- Valid UK driver’s licence for a vehicle up to 3.5 tonnes and access to a personal vehicle with insurance covering business use.
- Valid and relevant Certificate of Technical Competence with evidence of continued competence.
Waste Site Operations Officer in Coalville employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Site Operations Officer in Coalville
✨Tip Number 1
Network like a pro! Reach out to folks in the waste management industry, especially those who work at council sites. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience managing site staff and delivering training. Make it clear how you can add value to their team.
✨Tip Number 3
Prepare for the unexpected! In interviews, you might face scenario-based questions about handling customer complaints or risk assessments. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can give you a better shot at landing that Waste Site Operations Officer role. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Waste Site Operations Officer in Coalville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in waste management and staff supervision. We want to see how your skills match the responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about waste management and how your background makes you the perfect fit for our team. Keep it engaging and personal.
Show Off Your IT Skills: Since good IT skills are a must, mention any experience you have with MS Office or similar tools. We love seeing candidates who can handle tech with ease, especially in managing operations and reporting.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thrive Group
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste management practices and regulations. Familiarise yourself with the council's policies and any relevant environmental permits. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Leadership Skills
As a Waste Site Operations Officer, you'll be managing site staff. Prepare examples of how you've successfully led teams in the past, handled performance reviews, or resolved conflicts. Be ready to discuss your approach to training and onboarding new staff.
✨Demonstrate Your Customer Service Savvy
You'll be dealing with customer complaints face-to-face and via phone or email. Think of specific instances where you've turned a negative customer experience into a positive one. Highlight your communication skills and ability to handle difficult situations with ease.
✨Get Comfortable with Tech
Since good IT skills are essential, make sure you're familiar with MS Office or similar software. You might be asked about how you use technology to manage operations or record waste movements, so have some examples ready to share.