At a Glance
- Tasks: Be the go-to person for customers, handling enquiries and preparing quotes.
- Company: Join a leading company in Trowbridge with a vibrant team atmosphere.
- Benefits: Enjoy a competitive salary, bonuses, and early finishes on Fridays!
- Other info: 100% office-based role with great career development opportunities.
- Why this job: Make an impact by helping clients find the right solutions and grow your career.
- Qualifications: Customer service or sales experience is essential; engineering knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Thrive Trowbridge are delighted to be working with our established and market leading client near Chippenham who urgently require a Technical Sales Advisor to join their busy team. In this key role, you will be responsible for generating sales revenue for the business, duties will include the following:
- First point of contact for both new and existing customers
- Dealing with enquiries, gaining an understanding of client's requirements to prepare quotations
- Responding promptly to inbound enquiries (email, web, and phone) with advice, pricing and technical information
- Developing relationships with existing customers across a diverse product portfolio
- Researching, identifying and contacting new clients
- Offering new product advice / updating clients on promotions
- Following up on quotations, updating the CRM system / sales pipeline
- Liaison with a number of departments to ensure accurate order processing and delivery timelines
What you will need to succeed:
- Background in customer service, sales or technical support within engineering or manufacturing essential
- Qualification in engineering beneficial although not essential
- Experience with a technical product range / technical terminology
- First rate communication and customer service skills
- Ability to take ownership of projects and work under pressure
What you will receive in return:
- Competitive salary plus bonus - generous OTE ££
- Monday to Friday, early finish on a Friday!
- Immediate start available!
- Career development opportunities
- 100% office based
If this role of Technical Sales Advisor sounds of interest and you would like to be considered, please email sarah.collins@thrivegroup.co.uk.
Technical Sales Support in Chippenham employer: Thrive Group
Join a dynamic and market-leading team in Chippenham as a Technical Sales Advisor, where your contributions will directly impact sales revenue and customer satisfaction. Enjoy a supportive work culture that prioritises employee growth with career development opportunities, alongside a competitive salary and bonus structure. With a focus on collaboration and innovation, this role offers a unique chance to thrive in a fast-paced environment while enjoying an early finish on Fridays.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support in Chippenham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your background in customer service or technical support makes you the perfect fit for the Technical Sales Advisor role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Technical Sales Support in Chippenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in customer service, sales, or technical support, and don’t forget to mention any relevant qualifications or experiences that align with the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Sales Support role. Mention specific examples of how you've successfully dealt with customer enquiries or generated sales revenue in the past.
Showcase Your Communication Skills:Since this role requires first-rate communication skills, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Thrive Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the technical products you'll be discussing. Research the company's offerings and be ready to explain how they meet customer needs. This will show your potential employer that you're not just interested in sales, but also in providing valuable solutions.
✨Practice Your Communication Skills
Since this role requires first-rate communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would handle customer enquiries and provide technical information.
✨Showcase Your Customer Service Experience
Be prepared to share specific examples from your past roles where you've excelled in customer service or sales. Highlight situations where you took ownership of a project or resolved a customer's issue effectively, as this will demonstrate your ability to thrive under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you'll be working with, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
