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- Tasks: Carry out quality carpentry repairs and maintenance in residential properties.
- Company: Thrive Oldham, dedicated to community-focused service.
- Benefits: Full-time hours, competitive pay, and opportunities for skill development.
- Why this job: Make a real difference in people's homes while honing your carpentry skills.
- Qualifications: NVQ Level 2 in carpentry and a full UK driving licence required.
- Other info: Join a supportive team with a focus on customer satisfaction and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Thrive Oldham are recruiting for a Carpenter Grade 5 in the Leicestershire area
Single Trade Operative Carpenter needed with a focus on UPVC repairs/installs
Full Time / 37 Hours Per Week
Experience of working in carpentry and joinery industry. Experience of working in occupied domestic properties and dealing with residents, including vulnerable people
Experience of carrying out repairs and maintenance including diagnosing and rectifying of faults.
Full UK driving licence
Able to use ICT system. Qualified to NVQ Level 2 or equivalent
Overall Purpose of Role: To carry out quality, customer focused plastering repairs, maintenance and improvement work to Leicester City Council properties and other buildings.
Key Job Activities:
Undertakes a range of repairs & maintenance tasks of a core trade to the agreed quality and performance standards, including enabling and finishing works (indicative enabling and finishing task list shown in the annex to the job description)
Undertakes assessments of repairs and maintenance work required and take appropriate action to rectify; aiming to achieve \’right first time\’ service to all customers
Determines and arranges appropriate and value for money resources required to complete repairs & maintenance and remove any waste
Actively manages the stock of parts and equipment on vehicles to ensure the most efficient completion of work
Works with colleagues and others to resolves or notify of issues arising e.g. regarding outstanding repairs, rechargeable items, breaches of tenancy conditions, safeguarding
Directs and supervises apprentices and other assigned trainees
Cleans and tidies following repairs & refurbishment work
Liaises with service customers before, during and after repair & refurbishment work, to ensure the least possible inconvenience, including agreeing suitable appointments
Carry out other miscellaneous duties associated with the role
Key Job Outcomes:
Manages own workload to meet customer service standards, including, but not exclusively, repair priorities and keeping set appointments
Works as part of a team to provide high quality and efficient repairs service to all customers
Undertakes all works in accordance with the council\’s agreed health & safety policies and procedures and current building and industry regulations
Minimises disruption, mess and dirt when working
Follows, implements and promotes the council\’s policies and procedures relating to all areas of employment and service delivery
Ensures all work is carried out in the most efficient and effective manner e.g., by adopting new technology and equipment or organising appointments to reduce mileage
If allocated a vehicle or equipment or plant, be always responsible and accountable, including adhering to the current vehicle agreement
Ensures accurate and timely completion of all documentation / records requested
Skills
High level of communication and listening skills sufficient to deal with customers either face to face or on the telephone
Able to process information in written form including completion of necessary work documentation
Ability to trace, diagnose and rectify faults and identify and specify material & equipment requirements
Able to use ICT systems such as MS Word and emails
Tactful and diplomatic when dealing with demanding or abusive complaints from customers
Able to regularly work on your own in peoples\’ homes or as part of a team
Sufficient level of physically fitness to carry out the requirements of the role (including climbing ladders and lifting heavy objects).
Must wear an ID badge and uniform and safety equipment as required
INDOLD
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Carpenter Grade 5 employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carpenter Grade 5
✨Tip Number 1
Network like a pro! Reach out to your contacts in the carpentry and joinery industry. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Show off your skills! Bring a portfolio of your best work to interviews. Whether it’s photos of completed projects or testimonials from satisfied customers, having tangible evidence of your expertise can really set you apart.
✨Tip Number 3
Prepare for the unexpected! During interviews, be ready to discuss how you've handled tricky situations in occupied properties. Share examples of how you’ve managed repairs while keeping residents happy, especially vulnerable ones.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled carpenters like you. Plus, applying directly helps us get to know you better and speeds up the process!
We think you need these skills to ace Carpenter Grade 5
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your carpentry and joinery experience in your application. We want to see how you've tackled repairs and maintenance in occupied domestic properties, especially when dealing with residents.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language to describe your past experiences and how they relate to the role. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Carpenter Grade 5 role by mentioning specific skills like diagnosing faults and using ICT systems. Show us why you’re the perfect fit for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Thrive Group
✨Know Your Trade Inside Out
Make sure you brush up on your carpentry skills and knowledge, especially around UPVC repairs and installations. Be ready to discuss specific techniques you've used in the past and how you've tackled challenges in occupied domestic properties.
✨Showcase Your Customer Service Skills
Since you'll be working with residents, including vulnerable people, it's crucial to demonstrate your communication and listening skills. Prepare examples of how you've handled difficult situations or complaints in a tactful and diplomatic manner.
✨Be Prepared for Practical Questions
Expect questions that assess your ability to diagnose and rectify faults. Think about past experiences where you had to troubleshoot issues and be ready to explain your thought process and the steps you took to resolve them.
✨Familiarise Yourself with Health & Safety Regulations
Understanding health and safety policies is key in this role. Brush up on relevant regulations and be prepared to discuss how you ensure safety while working, especially when managing your own workload and using tools and equipment.