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- Tasks: Carry out carpentry repairs and installations in residential properties.
- Company: Thrive Oldham, dedicated to quality service in the community.
- Benefits: Full-time hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in people's homes while honing your carpentry skills.
- Qualifications: NVQ Level 2 in carpentry and joinery, with experience in domestic settings.
- Other info: Join a supportive team focused on customer satisfaction and community impact.
The predicted salary is between 24000 - 36000 £ per year.
Thrive Oldham are recruiting for a Carpenter Grade 5 in the Leicestershire area
Single Trade Operative Carpenter needed with a focus on UPVC repairs/installs
Full Time / 37 Hours Per Week
Experience of working in carpentry and joinery industry. Experience of working in occupied domestic properties and dealing with residents, including vulnerable people
Experience of carrying out repairs and maintenance including diagnosing and rectifying of faults.
Full UK driving licence
Able to use ICT system. Qualified to NVQ Level 2 or equivalent
Overall Purpose of Role: To carry out quality, customer focused plastering repairs, maintenance and improvement work to Leicester City Council properties and other buildings.
Key Job Activities:
Undertakes a range of repairs & maintenance tasks of a core trade to the agreed quality and performance standards, including enabling and finishing works (indicative enabling and finishing task list shown in the annex to the job description)
Undertakes assessments of repairs and maintenance work required and take appropriate action to rectify; aiming to achieve \’right first time\’ service to all customers
Determines and arranges appropriate and value for money resources required to complete repairs & maintenance and remove any waste
Actively manages the stock of parts and equipment on vehicles to ensure the most efficient completion of work
Works with colleagues and others to resolves or notify of issues arising e.g. regarding outstanding repairs, rechargeable items, breaches of tenancy conditions, safeguarding
Directs and supervises apprentices and other assigned trainees
Cleans and tidies following repairs & refurbishment work
Liaises with service customers before, during and after repair & refurbishment work, to ensure the least possible inconvenience, including agreeing suitable appointments
Carry out other miscellaneous duties associated with the role
Key Job Outcomes:
Manages own workload to meet customer service standards, including, but not exclusively, repair priorities and keeping set appointments
Works as part of a team to provide high quality and efficient repairs service to all customers
Undertakes all works in accordance with the council\’s agreed health & safety policies and procedures and current building and industry regulations
Minimises disruption, mess and dirt when working
Follows, implements and promotes the council\’s policies and procedures relating to all areas of employment and service delivery
Ensures all work is carried out in the most efficient and effective manner e.g., by adopting new technology and equipment or organising appointments to reduce mileage
If allocated a vehicle or equipment or plant, be always responsible and accountable, including adhering to the current vehicle agreement
Ensures accurate and timely completion of all documentation / records requested
Skills
High level of communication and listening skills sufficient to deal with customers either face to face or on the telephone
Able to process information in written form including completion of necessary work documentation
Ability to trace, diagnose and rectify faults and identify and specify material & equipment requirements
Able to use ICT systems such as MS Word and emails
Tactful and diplomatic when dealing with demanding or abusive complaints from customers
Able to regularly work on your own in peoples\’ homes or as part of a team
Sufficient level of physically fitness to carry out the requirements of the role (including climbing ladders and lifting heavy objects).
Must wear an ID badge and uniform and safety equipment as required
INDOLD
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Carpenter Grade 5 employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carpenter Grade 5
✨Tip Number 1
Network like a pro! Reach out to your contacts in the carpentry and joinery industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! Bring a portfolio of your best work to interviews. Pictures of your UPVC repairs and installations can really impress potential employers.
✨Tip Number 3
Be proactive! If you see a job listing that fits, apply through our website. Don’t wait for the perfect moment; sometimes, you just have to go for it!
✨Tip Number 4
Prepare for the interview! Brush up on your communication skills and be ready to discuss how you handle repairs and customer interactions, especially with vulnerable residents.
We think you need these skills to ace Carpenter Grade 5
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to ensure you're a great fit for the Carpenter Grade 5 role, so understanding the requirements and responsibilities is key!
Show Off Your Experience: When writing your application, highlight your experience in carpentry and joinery, especially any work you've done in occupied domestic properties. We love seeing how you've dealt with residents and tackled repairs, so don't hold back!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you'd be a great addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thrive Group
✨Know Your Trade Inside Out
Make sure you brush up on your carpentry skills and knowledge, especially around UPVC repairs and installations. Be ready to discuss specific projects you've worked on and the techniques you used, as this will show your expertise and confidence in the role.
✨Showcase Your Customer Service Skills
Since you'll be working in occupied domestic properties, it's crucial to demonstrate your ability to communicate effectively with residents, including vulnerable individuals. Prepare examples of how you've handled difficult situations or complaints in the past to highlight your tact and diplomacy.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities, such as diagnosing faults or managing repairs. Think of scenarios where you had to troubleshoot issues on the job and be prepared to explain your thought process and the outcomes.
✨Familiarise Yourself with Health & Safety Regulations
Understanding health and safety policies is key in this role. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your work. This shows that you take safety seriously and are committed to maintaining a safe environment for yourself and others.