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- Tasks: Deliver professional business support and keep everything running smoothly for council services.
- Company: Join a dynamic team in Barnsley making a real difference in the community.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be at the heart of operations, helping to improve services and support your community.
- Qualifications: Level 2 qualification and experience in a busy support environment required.
- Other info: Must have a car for travel; basic DBS check will be conducted.
Business Support Officer
Location – Barnsley (Must have a car as travel to sites in area is essential)
£12.59 p/h
PLEASE NOTE A BASIC DBS CHECK WILL BE TAKEN
Purpose
Deliver fast, accurate, and professional business support across a range of council and frontline services, ensuring everything runs smoothly and in line with regulations.
Key Responsibilities
- Provide efficient, confidential administrative support to frontline and statutory teams.
- Handle phone and in-person enquiries – offering clear advice, guidance, and signposting.
- Manage incoming and outgoing correspondence quickly and accurately.
- Work closely with managers, colleagues, and the public to keep communication flowing.
- Support statutory meetings – recording decisions live using digital templates.
- Organise meetings, diaries, and appointments – making sure everything\’s in place for attendees.
- Carry out research and project work, producing high-quality information and reports.
- Collect, analyse, and present data clearly for different audiences.
- Keep admin tasks on track despite interruptions or competing demands.
- Help improve internal systems and processes while safeguarding confidentiality.
- Maintain accurate records in both digital and paper formats.
- Manage financial admin tasks – placing orders, reconciling, and processing payments.
- Stay up to date with policies, procedures, and legislation affecting service delivery.
What You\’ll Bring
Education & Training
- Level 2 qualification (or equivalent) in a relevant area.
- Training or experience using Microsoft Office.
Experience
- Proven experience in a busy business support environment.
- Skilled in handling confidential and sensitive information.
- Confident researching and producing clear written and verbal reports.
- Experience managing financial information and resolving payment issues.
- Minute-taking and meeting support using digital tools (desirable).
Knowledge
- Awareness of local and national government operations.
- Strong IT skills, especially Microsoft Office.
- Understanding of data protection, information governance, health & safety, and risk.
- Basic understanding of project management (desirable).
Skills & Abilities
- Excellent communication and interpersonal skills – able to engage with all levels.
- Problem-solving mindset – follows issues through to resolution.
- High attention to detail when processing information.
- Fast and accurate digital input skills (desirable).
- Emotional resilience when handling challenging or sensitive information.
- Analytical thinker with strong reporting skills.
- Highly organised – able to manage multiple priorities and deadlines.
- Team player who adapts quickly to change.
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Business Support Officer employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews! Research the council's services and think about how your skills can help improve their operations. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills! Since you'll be handling enquiries and supporting meetings, being clear and confident is key. Try role-playing with a friend to nail down your responses and get comfortable with the format.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Business Support Officer role. We want to see how you can deliver fast, accurate support and keep everything running smoothly!
Show Off Your Communication Skills: Since you'll be handling enquiries and supporting meetings, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your written application to reflect this skill.
Highlight Your Organisational Skills: Being highly organised is key for this role. In your application, mention any experiences where you've successfully managed multiple priorities or deadlines, as this will show us you're up for the challenge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Thrive Group
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Business Support Officer. Brush up on your knowledge of local and national government operations, as well as data protection and information governance. This will show that you’re not just interested in the role but also understand its importance.
✨Practice Makes Perfect
Prepare for common interview questions related to administrative support and handling sensitive information. Think about examples from your past experience where you’ve successfully managed multiple priorities or resolved issues. Practising these responses will help you feel more confident during the interview.
✨Show Off Your Tech Skills
Since the role requires strong IT skills, especially in Microsoft Office, be ready to discuss your proficiency. If you have experience with digital tools for minute-taking or project management, mention it! You could even bring along a portfolio of reports or documents you've created to showcase your abilities.
✨Be Personable and Professional
As you’ll be dealing with the public and various teams, it’s crucial to demonstrate excellent communication skills. Be friendly and approachable, but also maintain professionalism. Show that you can engage with people at all levels and handle enquiries with clarity and confidence.