Office Administrator

Office Administrator Location: Birmingham Salary: £27,000 - £28,000 per annum (dep on experience) Hours: Monday - Thursday, 9am–5pm | Friday, 9am–4.30pm Working pattern: Full-time, office-based About the opportunity Thrive Employment is recruiting for an Office Administrator to join a national commercial lending business based near Harborne in Edgbaston, Birmingham. Working within a close knit team of nine, this is a varied, hands-on role suited to someone who enjoys being organised, working with figures and supporting different areas of a business. The successful candidate will play an important role in the day-to-day running of the office, providing administrative support to colleagues while communicating professionally with customers and brokers. There will also be the opportunity to develop new skills and learn more about the underwriting process. Key responsibilities * Answer incoming calls and deal with customer and broker enquiries professionally. * Process payments accurately and efficiently. * Complete data entry, scanning and document management. * Prepare and send professional letters and emails. * Use Excel to maintain and manage information. * Support colleagues across the business with general administrative duties. * Learn and use new software systems. * Assist with underwriting activities as training and experience develop. * Use DocuSign to manage documents where required. What we're looking for * Previous office administration experience. * Confident using Microsoft Excel. * Excellent telephone manner and communication skills. * Good written English, with the ability to produce professional letters and emails. * Strong numerical skills and excellent attention to detail. * A reliable, organised and proactive approach to work. * A willingness to learn new systems and develop new skills. * A flexible, team-focused attitude, with the ability to support different members of the business. Experience with DocuSign would be advantageous but is not essential. What's on offer? * Salary of £27,000 - £28,000 per annum based on experience * 20 days' annual leave, plus eight bank holidays. * Half-day arrangements during Christmas week. * Early finish every Friday at 4.30pm. * The opportunity to join a small, supportive team within an established national commercial lending business. * The chance to learn new skills and gain exposure to underwriting. Interested? If you're an organised administrator with strong Excel skills, a good head for figures and a can do attitude, we'd love to hear from you