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For Companies At a Glance
- Tasks: Lead a dynamic consulting team and manage exciting client projects in a fast-paced SAAS environment.
- Company: Join a rapidly growing PE-backed SAAS business based in Manchester.
- Benefits: Enjoy hybrid working, private medical insurance, and professional development opportunities.
- Why this job: Make a real impact by guiding clients to success and driving innovative change.
- Qualifications: Proven experience in people management, consulting, and project delivery.
- Other info: Be part of a supportive culture that values growth and collaboration.
Exciting opportunity for a Lead Consultant to join a fast-growing PE backed SAAS business based in Manchester.
The Role
- People management within the Consulting Team
- Onboarding of strategically important new clients and delivering Consulting projects to key existing clients
- Managing a portfolio of larger clients as a dedicated Customer Success Manager
People Management
You will be required to provide effective line management to mid-level members of the Consulting Team. This involves creating an environment that supports professional growth, drives accountability, and ensures individuals are set up for success in delivering high-quality work. You will act as a mentor and coach, helping team members to build capability, develop confidence, and progress their careers, while also ensuring performance expectations are met and aligned with the wider goals of the business. You will also serve as a trusted point of escalation for client-related issues and play a key role in shaping and embedding consistent processes, ways of working, and team practices that drive efficiency, quality, and collaboration.
Client Onboarding and Consulting Projects
You will be required to guide new strategically important clients through the smooth implementation of the software, performing the role of Onboarding Lead Consultant. You will be responsible for managing all key stages of an Onboarding Project. This will include supporting clients to develop strong business processes and delivering training sessions that maximize the benefits of the software; whilst also transferring existing data into the software to set them on a path to improved business performance. Additionally, you will support the companies growing consultancy offering by supporting their existing clients to maximize the benefits of the software. You will be responsible for managing a variety of Consultancy Projects, utilising your project management expertise and knowledge of the software to maximize the value their client’s gain from the platform as their business grows and evolves.
Customer Success Manager
You will also be responsible for customer success in relation to any live clients in the form of a dedicated Customer Success Manager to a small portfolio of clients, working in conjunction with the account management team to maximize the benefits of the product. The candidate will be responsible for their clients’ adoption of software and will utilise their expertise to support their clients’ growth.
Experience required
- Proven track record of successfully line managing individuals, including setting objectives, giving feedback, and supporting career development
- Strong stakeholder management skills, with the ability to build effective internal networks that support wider business operations.
- Experience of providing professional services to clients, working in a consulting or project management role, managing a portfolio of concurrent engagements.
- A proven track record of supporting business change projects in large, complex organisations.
- Successful track record of managing and delivering multiple complex client engagements to a strict timeframe.
- Experience of leading meetings and delivering services to senior client stakeholders.
- Capable of driving significant change and the ability to challenge the status quo, providing innovative ideas and critique to conventional attitudes, and thinking.
Benefits include
- Hybrid working
- Private medical insurance
- Dental insurance
- Life assurance
- Enhanced parental leave
- Professional Development
By proceeding with this application, you are consenting to Thrive by Chorni Limited’s collection of your personal information and handling of that information. Thrive by Chorni will not share your personal data with any third party without your prior consent. If at any time you want your personal information to be deleted, you simply need to notify us. Thrive by Chorni Limited acts as a recruitment agency.
Lead Consultant in Manchester employer: Thrive by Chorni Ltd
Contact Detail:
Thrive by Chorni Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Lead Consultant role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their software and how it benefits clients. This will help you showcase your knowledge and passion during the interview, making you stand out as a candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the Lead Consultant role. Highlight your people management skills and your success in client onboarding and project management to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Consultant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lead Consultant role. Highlight your people management experience and any consulting projects you've led, as this will show us you're the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our needs. Be specific about your achievements in managing client relationships and delivering successful projects.
Showcase Your Project Management Skills: Since project management is key for this role, make sure to include examples of how you've successfully managed multiple engagements. We want to see how you’ve driven change and delivered results in complex environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at Thrive by Chorni Ltd
✨Know Your Stuff
Make sure you understand the SAAS business model and how it applies to consulting. Brush up on your knowledge of client onboarding processes and customer success strategies, as these will be key topics during your interview.
✨Showcase Your People Skills
Since this role involves managing a team, be prepared to discuss your experience in line management. Share specific examples of how you've mentored team members and fostered their professional growth, as well as how you've handled any challenges.
✨Demonstrate Project Management Expertise
Be ready to talk about your experience managing multiple complex client engagements. Highlight your ability to deliver projects on time and how you've successfully navigated any obstacles that arose during those projects.
✨Engage with Stakeholders
Prepare to discuss your stakeholder management skills. Think of examples where you've built effective internal networks or influenced senior client stakeholders, as this will show your capability to drive change and support business operations.
