At a Glance
- Tasks: Lead a dynamic consulting team and manage exciting client projects in a fast-paced SAAS environment.
- Company: Join a rapidly growing PE-backed SAAS business based in Manchester.
- Benefits: Enjoy hybrid working, private medical insurance, and professional development opportunities.
- Other info: Be part of a collaborative culture that values growth and innovation.
- Why this job: Make a real impact by driving client success and shaping innovative solutions.
- Qualifications: Proven experience in people management and project delivery in consulting roles.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity for a Lead Consultant to join a fast-growing PE backed SAAS business based in Manchester.
The Role
- People management within the Consulting Team
- Onboarding of strategically important new clients and delivering Consulting projects to key existing clients
- Managing a portfolio of larger clients as a dedicated Customer Success Manager
People Management
You will be required to provide effective line management to mid-level members of the Consulting Team. This involves creating an environment that supports professional growth, drives accountability, and ensures individuals are set up for success in delivering high-quality work. You will act as a mentor and coach, helping team members to build capability, develop confidence, and progress their careers, while also ensuring performance expectations are met and aligned with the wider goals of the business. You will also serve as a trusted point of escalation for client-related issues and play a key role in shaping and embedding consistent processes, ways of working, and team practices that drive efficiency, quality, and collaboration.
Client Onboarding and Consulting Projects
You will be required to guide new strategically important clients through the smooth implementation of the software, performing the role of Onboarding Lead Consultant. You will be responsible for managing all key stages of an Onboarding Project. This will include supporting clients to develop strong business processes and delivering training sessions that maximize the benefits of the software; whilst also transferring existing data into the software to set them on a path to improved business performance. Additionally, you will support the companies growing consultancy offering by supporting their existing clients to maximize the benefits of the software. You will be responsible for managing a variety of Consultancy Projects, utilising your project management expertise and knowledge of the software to maximize the value their client’s gain from the platform as their business grows and evolves.
Customer Success Manager
You will also be responsible for customer success in relation to any live clients in the form of a dedicated Customer Success Manager to a small portfolio of clients, working in conjunction with the account management team to maximize the benefits of the product. The candidate will be responsible for their clients’ adoption of software and will utilise their expertise to support their clients’ growth.
Experience required
- Proven track record of successfully line managing individuals, including setting objectives, giving feedback, and supporting career development
- Strong stakeholder management skills, with the ability to build effective internal networks that support wider business operations.
- Experience of providing professional services to clients, working in a consulting or project management role, managing a portfolio of concurrent engagements.
- A proven track record of supporting business change projects in large, complex organisations.
- Successful track record of managing and delivering multiple complex client engagements to a strict timeframe.
- Experience of leading meetings and delivering services to senior client stakeholders.
- Capable of driving significant change and the ability to challenge the status quo, providing innovative ideas and critique to conventional attitudes, and thinking.
Benefits include
- Hybrid working
- Private medical insurance
- Dental insurance
- Life assurance
- Enhanced parental leave
- Professional Development
By proceeding with this application, you are consenting to Thrive by Chorni Limited’s collection of your personal information and handling of that information. Thrive by Chorni will not share your personal data with any third party without your prior consent. If at any time you want your personal information to be deleted, you simply need to notify us. Thrive by Chorni Limited acts as a recruitment agency.
Lead Consultant employer: Thrive by Chorni Ltd
Join a dynamic and fast-growing PE-backed SAAS business in Manchester, where you will thrive in a supportive work culture that prioritises professional growth and accountability. With a focus on employee development, hybrid working options, and comprehensive benefits including private medical and dental insurance, this role offers a unique opportunity to make a meaningful impact while advancing your career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Lead Consultant gig.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your experience in managing teams and delivering successful projects. Use specific examples to demonstrate how you've driven change and supported clients in the past.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your expertise in consulting and project management. We want to see you thrive!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Lead Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Consultant role. Highlight your experience in people management, client onboarding, and project management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant consulting or SaaS experience.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've successfully managed teams or delivered projects on time.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thrive by Chorni Ltd
✨Know Your Stuff
Make sure you understand the SAAS business model and how it applies to consulting. Brush up on your knowledge of client onboarding processes and project management techniques, as these will be key topics during your interview.
✨Showcase Your People Skills
Since people management is a big part of this role, be ready to discuss your experience in mentoring and coaching team members. Prepare examples of how you've supported others in their professional growth and how you've handled performance issues.
✨Demonstrate Client Success Focus
Highlight your experience in managing client relationships and ensuring customer success. Be prepared to share specific examples of how you've maximised client adoption of software and driven positive outcomes for clients.
✨Be Ready to Challenge the Norm
This role requires someone who can drive change and think outside the box. Think of instances where you've successfully challenged the status quo and brought innovative ideas to the table. This will show your potential employer that you're not afraid to push boundaries.
