At a Glance
- Tasks: Provide top-notch administrative support and help deliver impactful programmes.
- Company: Join Thrive at Five, a dynamic charity making a difference for children.
- Benefits: Enjoy 25 days annual leave, pension contributions, and professional development support.
- Other info: Exciting growth opportunities as we expand into new regions.
- Why this job: Be part of a growing organisation that shapes the future for children and families.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 30000 - 30000 € per year.
We have an exciting opportunity for a Programme Support Officer to join our team in Middlesbrough. Ensure all your application information is up to date and in order before applying for this opportunity.
Location – This role is community-based in Middlesbrough with a minimum of two days on site in the programme location. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.
Salary – Up to £30,000 DOE
Employment Type – Permanent
About you
- Proven experience in an administrative, office management or executive assistant role, including coordinating diaries and meetings.
- Experience supporting or delivering programmes at a local level.
- Strong attention to detail with the ability to manage multiple priorities.
- Strong knowledge of the Data Protection Act 2018 and GDPR standards.
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of people.
About the role
- Delivering high quality administrative support across the programme to support the delivery of programme goals.
- Developing, implementing and continuously improving office systems, policies and administrative procedures.
- Coordinating diaries, scheduling meetings and maintaining an accurate and up to date calendar for the Director of Programmes.
- Processing purchase orders, invoices and payments and leading the maintenance of secure electronic filing systems and databases.
- Collating data from programme teams to support monitoring, analysis and evaluation by the Learning & Impact team.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- 25 annual leave days per year plus bank holidays.
- £100 contribution towards your professional body membership.
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Sunday 31st May 2026. If you have any questions about this role, please contact.
Programme Support Officer employer: Thrive at Five
Thrive at Five is an exceptional employer, offering a vibrant work culture that prioritises community engagement and child development. With a commitment to employee growth, we provide opportunities for professional development alongside competitive benefits, including generous annual leave and pension contributions. Join us in Middlesbrough and be part of a rapidly growing charity that is making a significant impact on the lives of children and families across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Support Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thrive at Five. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative support and programme delivery. Think about specific examples from your past roles that demonstrate your skills, especially around managing multiple priorities and attention to detail.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Thrive at Five on LinkedIn. Ask them about their experiences and any tips they might have for your application process. This can give you insider knowledge and potentially a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Programme Support Officer
Some tips for your application 🫡
Keep It Relevant:Make sure your CV and cover letter highlight your experience in administrative roles and programme support. Tailor your application to show how your skills match what we're looking for!
Show Off Your Communication Skills:Since this role involves a lot of communication, don’t forget to showcase your written and verbal skills. Use clear, concise language in your application to demonstrate your ability to communicate effectively.
Attention to Detail is Key:We love candidates who pay attention to detail! Double-check your application for any typos or errors, and ensure all your information is accurate and up to date before hitting that 'Apply Now' button.
Follow the Application Process:Make sure you apply through our website as instructed. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Thrive at Five
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Data Protection Act 2018 and GDPR standards. Brush up on your knowledge of how these laws apply to administrative roles, as this will show that you’re serious about compliance and detail-oriented.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully coordinated diaries, scheduled meetings, or delivered programmes. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Communicate Confidently
Practice your verbal communication skills before the interview. You’ll need to demonstrate your ability to communicate effectively with different groups, so consider role-playing with a friend or family member to build your confidence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the organisation. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. For example, ask about the team dynamics or upcoming projects.
