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- Tasks: Assist the sales team with reception duties and customer inquiries.
- Company: Join a dynamic company focused on customer satisfaction and teamwork.
- Benefits: Gain hands-on experience and develop valuable skills in a supportive environment.
- Why this job: Perfect for those looking to kickstart their career in customer service and sales.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Opportunity to work with international teams and grow your professional network.
Job Description
SUMMARY
This position will be responsible for assisting all areas of the sales team. They will be responsible for general reception duties including, but not limited to, answering the phone, organising samples, dealing with general enquiries and helping with technical requests from both external and internal customers. In addition, the position is required to offer support to the UK, US and Interna…
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Customer Service Apprenticeship employer: Thrislington Cubicles
Contact Detail:
Thrislington Cubicles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship
✨Tip Number 1
Finde heraus, welche spezifischen Fähigkeiten und Qualifikationen für die Kundenservice-Ausbildung bei uns wichtig sind. Informiere dich über die gängigen Tools und Software, die im Kundenservice verwendet werden, um einen Eindruck von den Anforderungen zu bekommen.
✨Tip Number 2
Zeige deine Kommunikationsfähigkeiten! Übe, wie du am Telefon freundlich und professionell auf Anfragen reagierst. Vielleicht kannst du auch Rollenspiele mit Freunden oder Familie machen, um dein Selbstvertrauen zu stärken.
✨Tip Number 3
Informiere dich über unser Unternehmen und unsere Produkte. Wenn du während des Vorstellungsgesprächs zeigst, dass du unsere Werte und Angebote verstehst, wird das einen positiven Eindruck hinterlassen.
✨Tip Number 4
Netzwerke mit aktuellen oder ehemaligen Mitarbeitern im Kundenservice. Sie können dir wertvolle Einblicke geben und dir helfen, dich besser auf die Herausforderungen und Erwartungen in dieser Rolle vorzubereiten.
We think you need these skills to ace Customer Service Apprenticeship
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Apprenticeship. Understand the key responsibilities, such as assisting the sales team and handling customer inquiries, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or related fields. Mention specific examples where you successfully handled inquiries or supported a team, as this will demonstrate your suitability for the role.
Showcase Communication Skills: Since the role involves answering phones and dealing with general enquiries, make sure to highlight your communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively with customers.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the apprenticeship. Mention why you are interested in working with their company and how you can contribute to the team.
How to prepare for a job interview at Thrislington Cubicles
✨Show Your Communication Skills
Since this role involves answering phones and dealing with enquiries, it's crucial to demonstrate your communication skills. Practice clear and concise responses to common customer service scenarios.
✨Familiarize Yourself with the Company
Research the company’s products and services. Understanding what they offer will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Technical Questions
As the role includes assisting with technical requests, be ready to discuss any relevant technical knowledge you have. Brush up on basic technical concepts that may relate to the company's offerings.
✨Demonstrate Teamwork
This position supports various teams, so be prepared to share examples of how you've successfully worked in a team environment. Highlight your ability to collaborate and assist others.
