At a Glance
- Tasks: Support customers and ensure a smooth car rental experience while learning on the job.
- Company: Join a leading car rental company with a focus on customer satisfaction.
- Benefits: 30 days holiday, pension scheme, employee discounts, and funded events.
- Other info: Full-time role with structured training and great career progression opportunities.
- Why this job: Gain valuable skills and qualifications while earning a salary in a supportive environment.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Full time on the job training working with a third party supplier, you will build on your customer service skills and qualify with a level 2 or 3 apprenticeship. You will earn a monthly salary as you learn the ropes whilst getting structured training on the job at one of our branches.
Location: Sunbury
Hours: Full Time 40 hours Mon-Fri
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
The Role: As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey.
Customer Service Apprentice in Surrey employer: Thrifty Car & Van Rental
Join our dynamic team in Sunbury as a Customer Service Apprentice, where you'll receive hands-on training and support to develop your customer service skills while earning a competitive salary. With 30 days of holiday, a company pension scheme, and exciting employee events, we foster a vibrant work culture that prioritises growth and well-being, making it an ideal place for those seeking meaningful employment in the car rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Surrey
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that connection, and we want to see your enthusiasm for our mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing your skills and experiences in real interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. We love seeing candidates who are proactive and engaged!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and ready to kickstart your career in customer service.
We think you need these skills to ace Customer Service Apprentice in Surrey
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and eager to learn. A bit of personality goes a long way!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing how you can contribute to our team, so don’t hold back on relevant examples!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if needed to make your skills and experiences pop!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Apprentice does. Familiarise yourself with the responsibilities mentioned in the job description, like ensuring a positive experience for customers. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Apprentice, communication is key. Prepare examples from your past experiences where you've successfully resolved issues or helped someone. Practising these scenarios will help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the company culture, training opportunities, or what a typical day looks like. This shows that you're engaged and eager to learn more about the role and the company.
✨Dress the Part
First impressions matter! Dress smartly for your interview to convey professionalism. Even if the company has a casual dress code, looking polished can set a positive tone for the conversation.
