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For Companies At a Glance
- Tasks: Assist customers with reservations and provide excellent service over the phone.
- Company: Join a dynamic team at a leading travel company in Exeter.
- Benefits: Enjoy 22 days holiday, gym access, and employee discounts.
- Why this job: Be part of a fun team with exciting events and career growth.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full-time role with a supportive work environment.
The predicted salary is between 20400 - 29900 £ per year.
Job Description
Job Title: Call Centre Advisor
Location: Exeter Head Office – Full Time
Hours: 40 hours Monday-Friday + Saturday shift rota
Salary: £25,479.82 per annum
Benefits:
- 22 days holiday, increasing to 27 plus bank holidays
- Free onsite parking
- Free onsite gym
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
The Role:
You will be a valued …
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Reservations Agent employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can make all the difference when you're trying to land that Reservations Agent role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show that you’re not just another candidate; you’re genuinely interested in being part of their team. Tailor your answers to reflect how you fit into their values and mission.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and why you’d be a great fit for the Reservations Agent position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the best choice for the job.
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reservations Agent role. Highlight any relevant experience in customer service or call centre environments, and don’t forget to showcase your communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at StudySmarter. Be genuine, and let your personality come through while aligning with our values.
Showcase Your Skills: In your application, be sure to highlight specific skills that are relevant to the role, like problem-solving and multitasking. We love seeing how you can bring value to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of the Reservations Agent role. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Interview Questions
Prepare for typical interview questions that a Call Centre Advisor might face. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Showcase Your Communication Skills
As a Reservations Agent, strong communication is key. During the interview, focus on speaking clearly and confidently. Use examples from your past experiences to illustrate how you've effectively communicated with customers or resolved issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Reservations Agent.
