Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with their car and van rental needs daily.
- Company: Join a dynamic company in the Car and Van Rental Industry.
- Benefits: Enjoy flexible hours, in-job training, and potential career growth.
- Why this job: Kickstart your career with hands-on experience and a supportive team culture.
- Qualifications: No prior experience needed; just a passion for customer service.
- Other info: This is a zero-hour contract, offering flexibility in your schedule.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training.
In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs.
Locations
Rental Agent employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent
✨Tip Number 1
Familiarise yourself with the car and van rental industry. Research common practices, customer service expectations, and the types of vehicles typically offered. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the rental industry. Attend local events or join online forums to connect with current Rental Agents. They can provide insights and may even refer you to job openings.
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of examples from past experiences where you successfully assisted customers or resolved issues. This will show us that you have the right attitude for the role.
✨Tip Number 4
Show your flexibility and availability. Since this is a zero-hour contract, emphasise your willingness to work various shifts and adapt to the needs of the business. This can make you a more attractive candidate.
We think you need these skills to ace Rental Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Rental Agent. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: Even if you don't have direct experience in car and van rental, think about any customer service roles or similar positions you've held. Emphasise transferable skills such as communication, problem-solving, and teamwork.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you're interested in starting a career in the car and van rental industry and how you can contribute to their team.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Customer Service Skills
As a Rental Agent, you'll be interacting with customers regularly. Highlight any previous experience in customer service, even if it's not directly related to rentals. Be prepared to discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Flexibility
Since this is a zero-hour contract, it's crucial to show that you're adaptable and willing to work various hours. Be ready to explain your availability and how you can accommodate the company's needs throughout the week.
✨Research the Company
Familiarise yourself with the company’s values, services, and any recent news. This shows genuine interest and helps you tailor your answers to align with their mission. It also gives you a chance to ask insightful questions during the interview.
✨Prepare for Role-Playing Scenarios
You might be asked to role-play a customer interaction during the interview. Practice common rental scenarios, such as handling complaints or explaining rental terms. This will help you feel more confident and demonstrate your problem-solving skills.
