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For Companies At a Glance
- Tasks: Assist customers with their car and van rental needs daily.
- Company: Join a dynamic team in the thriving Car and Van Rental Industry.
- Benefits: Enjoy flexible hours with a zero-hour contract and in-job training.
- Why this job: Kickstart your career with hands-on experience and a supportive culture.
- Qualifications: No prior experience needed; just a passion for customer service.
- Other info: Availability across the week is essential for this role.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training.
In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs.
Rental Agent employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent
✨Tip Number 1
Familiarise yourself with the car and van rental industry. Research common practices, customer service expectations, and the types of vehicles typically offered. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the rental industry. Attend local events or join online forums to connect with current Rental Agents. They can provide insights and may even refer you to job openings.
✨Tip Number 3
Demonstrate your flexibility and availability. Since this is a zero-hour contract, emphasise your willingness to work various shifts and adapt to the needs of the business during your conversations with us.
✨Tip Number 4
Prepare for role-play scenarios that might come up in the interview. Practice how you would handle different customer situations, as this will showcase your problem-solving skills and customer service aptitude.
We think you need these skills to ace Rental Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience or skills relevant to the rental industry. Emphasise your ability to work flexible hours, as this role requires availability throughout the week.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for starting a career in the Car and Van Rental Industry. Mention why you are interested in this specific role and how your skills align with the responsibilities of a Rental Agent.
Showcase Your Communication Skills: Since the role involves assisting customers, highlight your communication skills in both your CV and cover letter. Provide examples of how you've successfully interacted with customers in previous roles or situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Customer Service Skills
As a Rental Agent, you'll be interacting with customers regularly. Highlight any previous experience in customer service, and be prepared to discuss how you handle difficult situations or complaints.
✨Demonstrate Flexibility
Since this is a zero-hour contract, it's important to show that you're adaptable and willing to work various hours. Be ready to discuss your availability and how you can accommodate the company's needs.
✨Research the Company
Familiarise yourself with the car and van rental industry and the specific company you're interviewing with. Understanding their services and values will help you answer questions more effectively and show your genuine interest.
✨Prepare for Common Interview Questions
Think about common interview questions related to the role, such as your approach to customer service or how you would handle a booking error. Practising your responses can help you feel more confident during the interview.
