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- Tasks: Monitor vehicle repairs and ensure top-notch maintenance support.
- Company: Leading UK rental company with a family-oriented culture.
- Benefits: Free gym, 30 days holiday, pension contributions, and employee discounts.
- Why this job: Join a friendly team and make a real impact in vehicle maintenance.
- Qualifications: Attention to detail, customer service skills, and basic Microsoft knowledge.
- Other info: Flexible working hours and great career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a professional, outgoing and motivated individual to work as a Fleet Maintenance Advisor in our Head Office based in Exeter. You will be part of a small friendly team that is striving to offer the highest levels of support to the business. The role comprises responsibilities for monitoring the effective repair of our vehicle assets and requires high levels of administrative accuracy.
What can we offer you?
- Free On-site gym
- Free On-site parking
- 30 days holiday, inclusive of bank holidays
- Contribution to Group Personal Pension Scheme
- Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
About you
- Hardworking individual with the ability to work in a team and independently in a fast-paced environment
- Ability to show great attention to detail
- Excellent customer service and communication skills
- Basic knowledge on Microsoft products like Word, Excel and Outlook
- Must have technical knowledge of motor vehicles
How will your days look?
- Liaising with suppliers, authorising repairs and ensuring vehicles are repaired to agreed timescales
- Liaising with branches with regard to all aspects of vehicle maintenance
- Monitoring upcoming maintenance requirements
- Building and maintaining good working relationships with suppliers and Thrifty locations
- Be willing to undertake and perform any other duties as may be reasonably required of them by their line manager or supervisor
- Complying with Company policies at all times
This role is a 37.5 hour per week contract, working Monday to Friday, between the hours of 8am and 6pm. Flexible start times are dependent on the team's requirements.
About us
We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.
Fleet Maintenance Advisor in Plymouth employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Maintenance Advisor in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the company. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its fleet. Show us you know your stuff about vehicle maintenance and how it impacts customer service. We love candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice your communication skills! As a Fleet Maintenance Advisor, you'll need to liaise with suppliers and branches. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining our team!
We think you need these skills to ace Fleet Maintenance Advisor in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone outgoing and motivated, so show us why you’d be a great fit!
Tailor Your Application: Make sure to tailor your application specifically for the Fleet Maintenance Advisor role. Highlight your technical knowledge of motor vehicles and any relevant experience you have. This will help us see how you can contribute to our team right from the start!
Attention to Detail is Key: Since the role requires high levels of administrative accuracy, double-check your application for any typos or errors. A well-presented application shows us that you pay attention to detail, which is super important in this job!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it ensures your application goes directly to us. Plus, you’ll get to explore more about what we do and what we can offer you!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know Your Stuff
Make sure you brush up on your technical knowledge of motor vehicles. Be ready to discuss common maintenance issues and repairs, as well as how you would handle them. This will show that you’re not just a people person but also someone who understands the nuts and bolts of the job.
✨Show Off Your Communication Skills
Since the role involves liaising with suppliers and branches, practice articulating your thoughts clearly. Think about examples where you've successfully communicated in a team or resolved conflicts. This will demonstrate your excellent customer service skills and ability to build relationships.
✨Attention to Detail is Key
Prepare to highlight instances where your attention to detail made a difference. Whether it’s catching an error in a report or ensuring a vehicle was repaired correctly, being able to showcase this skill will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to vehicle maintenance and customer service. Practise how you would respond to scenarios like dealing with a delayed repair or managing multiple maintenance requests. This will help you think on your feet and show your problem-solving abilities.
