At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Join a supportive team focused on customer satisfaction.
- Benefits: Enjoy 30 days holiday, pension scheme, and employee discounts.
- Why this job: Kickstart your career in a dynamic environment with great perks.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Full-time hours with opportunities for growth and development.
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not, we will have a...
Customer Service Representative in Peterborough employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Peterborough
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help us tailor our answers to show we're a great fit for the Customer Service Representative role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help us feel more confident and articulate when discussing our skills and experiences related to customer service.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so let’s make sure we look professional and ready to represent ourselves well in the Customer Service field.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on the interviewer’s radar and show our enthusiasm for the position. Plus, it’s a great way to reiterate why we’re the perfect fit!
We think you need these skills to ace Customer Service Representative in Peterborough
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight any relevant experience or skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they offer in terms of customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked for a Customer Service Representative role. Prepare examples from your past experiences that demonstrate your problem-solving skills, ability to handle difficult customers, and how you work in a team. Practising these responses can boost your confidence.
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. You can even ask clarifying questions if needed. This shows that you value effective communication, which is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.