At a Glance
- Tasks: Support customers and ensure a smooth car rental experience while learning on the job.
- Company: Join a dynamic team in a leading car rental company.
- Benefits: 30 days holiday, pension scheme, employee discounts, and funded events.
- Other info: Full-time role with structured training and great career progression opportunities.
- Why this job: Gain valuable customer service skills while earning a salary and qualifying for an apprenticeship.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Full time on the job training working with a third party supplier, you will build on your customer service skills and qualify with a level 2 or 3 apprenticeship. You will earn a monthly salary as you learn the ropes whilst getting structured training on the job at one of our branches.
Location: Ashford
Hours: Full Time 40 hours Mon-Fri
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
The Role: As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey.
Customer Service Apprentice in Kent employer: Thrifty Car & Van Rental
Join our dynamic team in Ashford as a Customer Service Apprentice, where you'll receive hands-on training and support while earning a competitive salary. We pride ourselves on fostering a positive work culture that values employee growth, offering 30 days of holiday, a company pension scheme, and exciting funded events throughout the year. With unique benefits like a Cycle to Work Scheme and discounted car hire rates, we ensure that your journey with us is both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Kent
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Apprentice in Kent
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you’re excited about customer service. Share any experiences you've had that highlight your enthusiasm and commitment to helping others.
Tailor Your Application:Make sure to customise your application to fit the role of a Customer Service Apprentice. Use keywords from the job description to show that you understand what we’re looking for and how you can contribute.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your skills and experiences that are relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Apprentice does. Familiarise yourself with the responsibilities and skills required, especially around customer interactions and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Apprentice, communication is key. Prepare examples from your past experiences where you've successfully communicated with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Enthusiasm
Employers love candidates who are passionate about the role. Be sure to express your excitement about learning and growing within the company. Share why you want to work in customer service and how you see this apprenticeship as a stepping stone in your career.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions for your interviewer. Ask about the training process, team dynamics, or what success looks like in the role. This shows that you're engaged and serious about the opportunity.
