At a Glance
- Tasks: Engage with customers, manage vehicle paperwork, and support sales operations.
- Company: Join Switch Car and Van Rental, a leader in the rental industry.
- Benefits: Enjoy 30 days holiday, pension contributions, and employee discounts.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Team player with attention to detail and a proactive attitude.
- Other info: Flexible working hours and potential for bonus payments.
The predicted salary is between 24000 - 36000 Β£ per year.
Are you looking to start a career in the Car and Van Rental Industry? Switch Car and Van Rental are recruiting for a Car Sales Administrator based at our Head Office in Exeter. As a Car Sales Administrator, you will deal with customers face-to-face, via email correspondence or over the telephone. At Switch Car and Van Rental, our colleagues work hard to deliver exceptional Sales, and we drive for success by delivering great service the first time, every time.
What can we offer you?
- 30 days holiday, inclusive of bank holidays
- Contribution to Group Personal Pension Scheme
- Access to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailers
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
- Potential to earn bonus payments above your basic salary
About you
- Hardworking individual with the ability to work in a team and independently in a fast-paced environment
- Flexible approach and a good team player whilst being able to work using own initiative
- Have a dynamic, proactive, can-do attitude
- Pay meticulous attention to detail
- Work to deadlines
- Knowledge of Microsoft office systems and the Motor Trade would be advantageous
How will your days look?
Your role will involve dealing with customers face to face and on the telephone, invoicing, Organisation of vehicle paperwork and key storage for in-fleeted and sales vehicles, using an in-house web-based vehicle ordering system, progressing customer orders to ensure satisfactory completion, liaising with internal departments, liaising with Sales Executives to provide administrative support. This role is 37.5 hours per week contract, working Monday to Friday between 8.30am and 5.30pm in agreement with the departmental manager. One-hour unpaid lunch break.
Health and Safety Responsibilities
To always take care of your own safety and the safety of others, in line with staff responsibilities for Health and Safety as outlined in Scot Group's Health and Safety Policy, and the Health and Safety at Work Act. To report to your manager or supervisor any injury, collision, dangerous occurrence or a near miss in which you were involved or are aware of having taken place at your place of work and any concerns regarding any health or safety issue.
About us
Switch currently operates over 80 rental locations across the UK. Our head office is based in Exeter, along with a central office based in High Wycombe. At Switch, our people work hard to deliver exceptional customer service, and we drive for success by delivering great customer service, first time, every time. We foster an environment where our employees are treated with the upmost dignity and respect. We provide an environment where they can develop their skills, gain great experience, have opportunities for development, and be recognised for their hard work, dedication, and achievement.
Car Sales Administrator in Exeter employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Car Sales Administrator in Exeter
β¨Tip Number 1
Get to know the company! Research Switch Car and Van Rental, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, itβs crucial to be clear and confident. Role-play with a friend or family member to get comfortable with common scenarios you might encounter.
β¨Tip Number 3
Show off your attention to detail! In your conversations, mention specific examples from your past experiences where youβve successfully managed paperwork or organised tasks. This will highlight your ability to handle the meticulous nature of the role.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itβs a simple way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Car Sales Administrator in Exeter
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Car Sales Administrator role. Highlight any relevant experience, especially in customer service or administration, and donβt forget to mention your attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why youβre the perfect fit for Switch Car and Van Rental. Be sure to mention your proactive attitude and teamwork skills.
Show Off Your Skills: Donβt hold back on showcasing your skills with Microsoft Office and any knowledge of the Motor Trade. These are key for the role, so make them stand out in your application!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Itβs the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Thrifty Car & Van Rental
β¨Know Your Stuff
Before the interview, make sure you research Switch Car and Van Rental. Understand their services, values, and what sets them apart in the industry. This will not only show your interest but also help you tailor your answers to align with their goals.
β¨Showcase Your Customer Service Skills
As a Car Sales Administrator, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle inquiries face-to-face, over the phone, and via email.
β¨Demonstrate Attention to Detail
This role requires meticulous attention to detail, especially when dealing with paperwork and invoicing. Be ready to discuss how you ensure accuracy in your work. You might even want to bring up any tools or methods you use to stay organised.
β¨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're genuinely interested and helps you assess if the company is the right fit for you.