Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with car rentals, ensuring a smooth experience from start to finish.
- Company: Join Thrifty, the UK's largest privately owned leasing company with 85 locations nationwide.
- Benefits: Enjoy 30 days holiday, a pension scheme, employee discounts, and fun funded events.
- Why this job: Be part of a supportive team that values your growth and offers exciting career opportunities.
- Qualifications: Excellent communication skills, strong admin abilities, and a full driving licence required.
- Other info: No prior experience needed; we welcome those looking to start or retrain in their careers.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Job Title:Customer Service Executive
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
-
30 days holiday (including bank holidays)
-
Company pension scheme
-
Employee discount scheme
-
Funded Summer and Christmas events
-
Cycle to Work Scheme
-
Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role…
ZIPC1_UKTJ
Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with the car rental industry and Thrifty's specific services. Understanding the ins and outs of the rental process will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This can help you prepare for common customer service situations, allowing you to demonstrate your problem-solving abilities and customer focus during the interview.
✨Tip Number 3
Research common customer service metrics and KPIs relevant to the role. Being able to discuss how you can contribute to meeting these targets will show that you're proactive and results-oriented.
✨Tip Number 4
Network with current or former employees of Thrifty on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise your communication abilities, attention to detail, and any administrative experience that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for Thrifty and how your skills can contribute to their goal of delivering outstanding customer service.
Highlight Relevant Skills: In your application, specifically mention your proficiency in computer skills and your full driving licence. These are key requirements for the Customer Service Representative role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively. Practice answering common customer queries and think about how you would handle difficult situations.
✨Know the Company and Its Services
Familiarise yourself with Thrifty's services and values. Understanding their rental procedures and customer service philosophy will help you align your answers with what they are looking for in a candidate.
✨Highlight Your Problem-Solving Abilities
Think of examples from your past experiences where you successfully resolved customer issues. This will show your potential employer that you can handle challenges and maintain a positive customer experience.
✨Demonstrate Your Administrative Skills
Since the role involves various administrative tasks, be ready to discuss your organisational skills and attention to detail. Mention any relevant experience you have with managing paperwork or using computer systems efficiently.
