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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a dynamic team focused on customer satisfaction and growth.
- Benefits: Enjoy 30 days holiday, a pension scheme, and employee discounts.
- Why this job: Perfect for those seeking career growth in a supportive environment.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Flexible hours with Saturday mornings on a rota basis.
The predicted salary is between 28800 - 42000 £ per year.
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not, we will have a role for you.
Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a good fit for our team.
✨Tip Number 2
Practice common customer service scenarios and how you would handle them. Think about how you would resolve conflicts or deal with difficult customers, as these are likely to come up in the interview.
✨Tip Number 3
Showcase your communication skills by engaging in conversations with friends or family about customer service experiences. This will help you articulate your thoughts clearly and confidently during the interview.
✨Tip Number 4
Research the tools and technologies commonly used in customer service roles. Being knowledgeable about CRM systems or chat support software can give you an edge and show your commitment to the role.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Representative. Tailor your application to highlight relevant skills and experiences that match what the company is looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your customer service experience, skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle customer inquiries effectively.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work there and how your background makes you a great fit for the position. Keep it concise and engaging.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Communication Skills
As a Customer Service Representative, strong communication is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can effectively handle customer queries.
✨Understand the Company Values
Research the company and its values before the interview. This will help you align your answers with what they stand for, showing that you're not just interested in any job, but specifically in working for them.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be prepared to discuss past experiences or hypothetical situations where you resolved issues or provided excellent service.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and helps you understand more about the company culture and expectations.
