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- Tasks: Join our team as a Customer Service Executive, helping customers with their inquiries.
- Company: We are a dynamic company focused on delivering exceptional customer service.
- Benefits: Enjoy 30 days of holiday, a pension scheme, and employee discounts.
- Why this job: This role offers a great opportunity to kickstart your career in a supportive environment.
- Qualifications: No prior experience needed; we welcome both newcomers and those looking to retrain.
- Other info: Work full-time, Monday to Friday, with occasional Saturday mornings.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: ?Customer Service Executive
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a rol…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Research our company values and mission. Being able to articulate how your personal values align with ours can set you apart from other candidates.
✨Tip Number 3
Practice active listening skills. During the interview, show that you can listen carefully and respond thoughtfully to questions, which is crucial in a customer service role.
✨Tip Number 4
Prepare examples from your past experiences where you provided excellent customer service or resolved conflicts. These stories will illustrate your capabilities and fit for the role.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Understand the responsibilities and skills required for the Customer Service Executive position, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in customer service, think about transferable skills from previous jobs or experiences. Emphasize your communication skills, problem-solving abilities, and any relevant training.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the role and how your skills align with the company's needs. Mention your enthusiasm for starting a career in customer service.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to share examples from your past experiences or hypothetical situations.
✨Highlight Your Communication Skills
Customer service is all about communication. Be prepared to demonstrate your ability to listen, empathize, and respond effectively during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
