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For Companies At a Glance
- Tasks: Engage with customers and resolve their inquiries daily.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Enjoy 30 days holiday, pension scheme, and employee discounts.
- Why this job: Kickstart your career in a supportive environment with fun events.
- Qualifications: No prior experience needed; just bring your enthusiasm!
- Other info: Full-time hours with Saturday mornings on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Customer Service Executive
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a rol…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarize yourself with common customer service scenarios. Understanding how to handle difficult customers or resolve complaints can set you apart during the interview process.
✨Tip Number 2
Show your enthusiasm for helping others. During any interactions, whether in interviews or networking, express your passion for providing excellent customer service.
✨Tip Number 3
Research our company culture and values. Being able to articulate how your personal values align with ours can demonstrate that you're a great fit for the team.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and helps you understand if this is the right job for you.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and skills required for a Customer Service Executive position, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in customer service, think about transferable skills from previous jobs or experiences. Emphasize your communication skills, problem-solving abilities, and any relevant training.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the role and how your skills align with the company's needs. Mention your enthusiasm for customer service and your willingness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammar mistakes, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let them know you're eager to contribute.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are not directly related to customer service.
✨Highlight Your Communication Skills
Effective communication is key in customer service. Be prepared to demonstrate your ability to listen actively and convey information clearly. You might even want to practice answering questions in a concise and friendly manner.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the position. This shows that you are serious about your potential future with them.
