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For Companies At a Glance
- Tasks: Engage with customers, resolve inquiries, and provide top-notch service daily.
- Company: Join a dynamic team focused on customer satisfaction and growth.
- Benefits: Enjoy 30 days of holiday, a pension scheme, and employee discounts.
- Why this job: Perfect for those starting their career or looking to retrain in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Work full-time with occasional Saturday mornings on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Job Title:?Customer Service Executive
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a rol…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Practice active listening techniques. Being able to show that you understand customer needs is crucial in a customer service role, and it can set you apart from other candidates.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for will allow you to align your answers with our mission during the interview.
✨Tip Number 4
Prepare questions to ask us about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Representative position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in customer service, think about transferable skills from previous jobs or experiences. Emphasize your communication skills, problem-solving abilities, and any relevant training.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you're interested in the role and how your skills align with the company's needs. Mention your enthusiasm for customer service and your willingness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion shine through!
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are from different fields.
✨Highlight Your Communication Skills
Effective communication is key in customer service. Be prepared to demonstrate your ability to listen actively and respond clearly. You might even want to practice answering questions in a concise and friendly manner.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or what success looks like in this position.
