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- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join a vibrant team in a supportive and dynamic work environment.
- Benefits: Enjoy 30 days holiday, pension scheme, and exclusive employee discounts.
- Why this job: Kickstart your career with opportunities for growth and development.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours with Saturday mornings on a rota basis.
The predicted salary is between 28800 - 43200 £ per year.
Job Title:Customer Service Representative
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Representative, you'll need to be clear and friendly. Try role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to a referral.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand what we're looking for in a Customer Service Representative, so highlight any relevant experience or skills you have that match our needs.
Be Yourself: When writing your application, let your personality shine through! We’re looking for genuine people who can connect with our customers. Don’t be afraid to show us who you are and why you’re passionate about customer service.
Tailor Your Application: Make sure to customise your application for this role. Use keywords from the job description and relate your past experiences to the responsibilities of a Customer Service Representative. This shows us that you’ve put thought into your application and understand the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they offer in terms of customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked for a Customer Service Representative role. Prepare examples from your past experiences that demonstrate your problem-solving skills, ability to handle difficult customers, and how you work in a team. Practising these responses can boost your confidence.
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. This not only shows your communication skills but also demonstrates your ability to engage with customers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if the company is the right fit for you.
