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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Friendly company in Reading with a supportive team atmosphere.
- Benefits: 30 days holiday, pension scheme, employee discounts, and fun events.
- Why this job: Kickstart your career in customer service with great perks and support.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Full-time hours with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Job Title:Customer Service Representative
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints. This will help you feel more confident during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! It shows that you’re engaged and keen to learn more about the role and the company culture. Plus, it’s a great way to find out if this job is the right fit for you.
✨Tip Number 4
Apply through our website! We want to make the process as smooth as possible for you. Plus, it gives us a chance to see your application directly and get you one step closer to landing that Customer Service Representative role.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Customer Service Representative role. We want to see how your background fits with what we do at StudySmarter!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how you can contribute to our team. Keep it friendly and engaging, just like us!
Showcase Your Communication Skills: As a Customer Service Representative, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love seeing candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face, such as handling complaints or difficult customers. Prepare specific examples from your past experiences or even role-play these scenarios with a friend to build your confidence.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. During the interview, practice clear and concise responses. Don’t forget to listen actively to the interviewer’s questions and respond thoughtfully.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows that you’re engaged and serious about the position.
