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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Friendly company focused on customer satisfaction and team spirit.
- Benefits: 30 days holiday, pension scheme, employee discounts, and fun events.
- Why this job: Kickstart your career in a supportive environment with great perks.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Job Title:Customer Service Representative
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a…
Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about us.
✨Tip Number 2
Practice your communication skills. As a Customer Service Representative, you'll need to be clear and friendly. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Prepare for common interview questions. Think about how you'd handle difficult customers or resolve conflicts. We want to see your problem-solving skills in action!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a great impression. It shows you're keen and professional, which is exactly what we’re looking for.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Representative role. Highlight any relevant experience or skills that match what we're looking for, like communication and problem-solving abilities.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and engaging!
Show Your Personality: We love seeing personality in applications! Don’t be afraid to let your unique voice come through in your writing. It helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they offer in terms of customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked for a Customer Service Representative role. Prepare examples from your past experiences that demonstrate your problem-solving skills, ability to handle difficult customers, and how you work in a team. Practising these responses can boost your confidence.
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. This not only shows your communication skills but also demonstrates your ability to engage with customers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if the company is the right fit for you.
