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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a dynamic team focused on customer satisfaction and growth.
- Benefits: Enjoy 30 days holiday, a pension scheme, and exclusive employee discounts.
- Why this job: Perfect for those seeking career growth in a supportive and fun environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Full-time hours with occasional Saturday mornings on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Customer Service Executive
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role…
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Locations
Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve complaints. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills. Whether it's through role-playing with a friend or recording yourself, practice articulating your thoughts clearly and confidently. This is crucial for a Customer Service Representative role.
✨Tip Number 4
Network with current employees or join relevant online forums. Engaging with people who are already in the role can provide you with insider tips and insights that could be beneficial during the interview process.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Executive. Tailor your application to highlight relevant skills and experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle customer inquiries effectively.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are interested in the position and how your background makes you a suitable candidate. Be sure to address any specific skills mentioned in the job description.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Show Enthusiasm for Customer Service
Make sure to express your passion for helping customers. Companies like this one value candidates who genuinely enjoy assisting others and solving problems.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss examples of how you've dealt with difficult customers or resolved complaints effectively.
✨Research the Company
Familiarise yourself with the company's values, products, and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand if the company is the right fit for you.
