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- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join a vibrant team at our Exeter Head Office.
- Benefits: Enjoy 22 days holiday, gym access, and employee discounts.
- Why this job: Be the voice of our brand and make a difference every day.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 20400 - 28900 £ per year.
Location: Exeter Head Office - Full Time
Hours: 40 hours Monday-Friday + Saturday and Sunday shift rota
Salary: £25,479.82 per annum
Benefits:
- 22 days holiday, increasing to 27 plus bank holidays
- Free onsite parking
- Free onsite gym
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
The Role: You will...
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Customer Service Agent employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and culture can help you tailor your answers and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints, as these are likely to come up during your interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing applications directly from our site, and it helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Customer Service Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Agent role. Highlight any relevant experience and skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Be personal, be engaging, and don’t forget to mention why you want to work with us at StudySmarter.
Show Off Your Communication Skills: As a Customer Service Agent, communication is key! Make sure your application is clear, concise, and free of typos. This is your first chance to impress us with your attention to detail.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get to see all the other amazing opportunities we have at StudySmarter!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of the Customer Service Agent role. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might face, such as how you handle difficult customers or your experience with customer service. Practising your responses can help you feel more confident and articulate during the interview.
✨Showcase Your Skills
Make sure to highlight any relevant skills or experiences that align with the job description. Whether it's your communication skills or your ability to work under pressure, be ready to provide examples that demonstrate your capabilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Customer Service Agent.
