At a Glance
- Tasks: Support customers and ensure a smooth car rental experience while learning on the job.
- Company: Join a dynamic team in a leading car rental company.
- Benefits: 30 days holiday, pension scheme, employee discounts, and funded events.
- Other info: Full-time role with structured training and great career progression opportunities.
- Why this job: Gain valuable customer service skills while earning a salary and qualifying for an apprenticeship.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Full time on the job training working with a third party supplier, you will build on your customer service skills and qualify with a level 2 or 3 apprenticeship. You will earn a monthly salary as you learn the ropes whilst getting structured training on the job at one of our branches.
Location: Truro
Hours: Full Time 40 hours Mon-Fri
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
The Role: As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey.
Customer Service Apprentice in Cornwall employer: Thrifty Car & Van Rental
Join our dynamic team in Truro as a Customer Service Apprentice, where you'll receive hands-on training and support to develop your customer service skills while earning a competitive salary. With 30 days of holiday, a company pension scheme, and unique benefits like a Cycle to Work Scheme and employee discounts, we foster a positive work culture that prioritises employee growth and well-being, making us an excellent employer for those seeking meaningful career development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Cornwall
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let them see your enthusiasm for their mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle real-life situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Apprentice in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you’re excited about customer service. Share any experiences you've had that highlight your enthusiasm and commitment to helping others.
Tailor Your Application:Make sure to customise your application to fit the role of a Customer Service Apprentice. Use keywords from the job description and relate your skills to what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Apprentice does. Familiarise yourself with the responsibilities and skills required, especially around customer interactions and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Apprentice, communication is key. Prepare examples from your past experiences where you've successfully communicated with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Enthusiasm
Employers love candidates who are passionate about the role. Be sure to express your excitement about learning and growing within the company. Share why you want to work in customer service and how you see this apprenticeship as a stepping stone in your career.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the training process, team dynamics, or company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
