At a Glance
- Tasks: Assist customers with their rental needs in-person and over the phone.
- Company: Join Thrifty Car and Van Rental, a leader in customer service.
- Benefits: Enjoy 20 days of holiday, commission opportunities, and in-job training.
- Why this job: Kickstart your career in the exciting car and van rental industry.
- Qualifications: No prior experience needed; just a passion for customer service.
- Other info: Flexible zero-hour contract with potential for growth.
The predicted salary is between 10 - 12 £ per hour.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? We offer in-the-job training.
In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals.
At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional service to all of our clients. 20 day holidays plus.
Rental Agent in Cambridge employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thrifty Car and Van Rental. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when it comes to assisting customers in real-life situations, whether it's in-person or over the phone.
✨Tip Number 3
Show off your sales skills! Since there are commission opportunities for upselling long-term rentals, think of ways you can highlight your ability to persuade and sell during the interview. Share any past experiences where you successfully upsold a product or service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Rental Agent in Cambridge
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the car and van rental industry shine through. We want to see that you're excited about helping customers and ready to learn!
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the Rental Agent role. We love seeing how you can contribute to our team at Thrifty Car and Van Rental.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know the Company
Before your interview, take some time to research Thrifty Car and Van Rental. Understand their values, services, and what sets them apart in the rental industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Customer Interactions
Since the role involves assisting customers both in-person and over the phone, practice common customer service scenarios. Think about how you would handle different situations, such as a customer with a complaint or someone looking for specific rental options. This will help you feel more confident during the interview.
✨Highlight Your Sales Skills
If you have any experience with upselling or sales, make sure to bring it up during the interview. Discuss how you successfully convinced customers to consider additional services or products. This is particularly important since the role offers commission opportunities for upselling long-term rentals.
✨Show Your Flexibility
As this is a zero-hour contract, emphasise your availability and willingness to work various shifts throughout the week. Being adaptable is key in this role, so let them know you’re ready to jump in whenever needed!