At a Glance
- Tasks: Assist customers with rental needs and provide exceptional service in-person and over the phone.
- Company: Join Thrifty Car and Van Rental, a leading family-run rental company in the UK.
- Benefits: Enjoy 20 days holiday, pension contributions, employee discounts, and potential bonuses.
- Other info: Dynamic work environment with sponsored events and a focus on employee well-being.
- Why this job: Kickstart your career in the car rental industry with in-the-job training and growth opportunities.
- Qualifications: Must hold a full-valid driving licence for at least 12 months.
The predicted salary is between 10 - 12 € per hour.
This role is a zero-hour contract, we are looking for someone who can be available across the week.
Are you looking to start a career in the Car and Van Rental Industry? We offer in-the-job training.
In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals.
At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional service to all of our clients.
- 20 day holidays plus bank holidays pro-rata
- Contribution to Group Personal Pension Scheme
- Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers
- Sponsored Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
- Potential to earn bonus payments in addition to your basic salary
Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers at other branches. You will also take part in conducting daily fleet and vehicle checks.
We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do.
We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet.
Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.
Locations
Letting Agents in Beauly, Highland employer: Thrifty Car & Van Rental
Thrifty Car and Van Rental is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With comprehensive training, competitive benefits including a pension scheme, holiday entitlement, and unique perks like discounted car hire rates and employee savings platforms, we ensure our team members feel valued and motivated. Our commitment to fostering a family-oriented environment means that every employee plays a crucial role in our continued success and growth within the car rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Letting Agents in Beauly, Highland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thrifty Car and Van Rental. Understand their values, services, and what makes them stand out in the rental industry. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role involves a lot of face-to-face and phone interactions, think about how you can demonstrate your ability to connect with customers. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to showcase your upselling skills! Since there’s potential for commission through upselling long-term rentals, prepare some examples of how you've successfully upsold products or services in the past. This will highlight your sales abilities and make you a more attractive candidate.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, so don’t hesitate to hit that apply button and let us know why you’d be a great fit!
We think you need these skills to ace Letting Agents in Beauly, Highland
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Letting Agent. Highlight any relevant experience or skills that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Thrifty Car & Van Rental
✨Know Your Stuff
Before the interview, make sure you understand the car and van rental industry. Familiarise yourself with the types of vehicles offered and the services provided by the company. This will show your genuine interest and help you answer questions confidently.
✨Customer Service is Key
Since this role heavily involves customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to outstanding service.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview, especially around handling customer inquiries or upselling rentals. Practise these scenarios beforehand so you can showcase your communication skills and ability to build rapport with customers.
✨Show Your Flexibility
As this is a zero-hour contract, highlight your availability and willingness to work varied hours. Be honest about your schedule and express your eagerness to adapt to the needs of the business, which will reflect positively on your commitment to the role.
