Customer Service Apprentice in Ashford

Customer Service Apprentice in Ashford

Ashford Apprenticeship 18000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Learn and develop customer service skills while working with a supportive team.
  • Company: Join a dynamic company focused on training and development.
  • Benefits: Earn a salary, enjoy 30 days holiday, and gain valuable qualifications.
  • Other info: Full-time role with opportunities for growth and advancement.
  • Why this job: Kickstart your career with hands-on experience and structured training.
  • Qualifications: No prior experience needed; just a passion for helping others.

The predicted salary is between 18000 - 25000 £ per year.

Full time on the job training working with a third party supplier, you will build on your customer service skills and qualify with a level 2 or 3 apprenticeship. You will earn a monthly salary as you learn the ropes whilst getting structured training on the job at one of our branches.

Location: Ashford

Hours: Full Time 40 hours Mon-Fri

Benefits: 30 days holiday (including bank holidays)

Customer Service Apprentice in Ashford employer: Thrifty Car & Van Rental

Join our dynamic team in Ashford as a Customer Service Apprentice, where you'll receive hands-on training and support to develop your customer service skills while earning a competitive salary. With 30 days of holiday and a commitment to employee growth, we foster a collaborative work culture that values learning and development, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Thrifty Car & Van Rental Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Apprentice in Ashford

Tip Number 1

Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills. Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable!

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Customer Service Apprentice in Ashford

Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity to learn and grow with us.

Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. We love seeing how your background aligns with the role of a Customer Service Apprentice!

Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.

How to prepare for a job interview at Thrifty Car & Van Rental

Know Your Customer Service Basics

Before the interview, brush up on key customer service principles. Understand what excellent customer service looks like and be ready to share examples of how you've handled customer interactions in the past, even if they’re from previous jobs or volunteer work.

Research the Company

Take some time to learn about the company you’re interviewing with. Familiarise yourself with their values, mission, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Prepare for Common Questions

Think about common interview questions for customer service roles, such as 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your answers can help you feel more confident during the interview.

Show Enthusiasm and Willingness to Learn

As an apprentice, it’s important to convey your eagerness to learn and grow. Be enthusiastic about the opportunity to develop your skills and mention specific areas you’re excited to improve in, like communication or problem-solving.