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- Tasks: Assist customers with rental needs in-person and over the phone.
- Company: Join Thrifty Car and Van Rental, a leader in customer service excellence.
- Benefits: Enjoy 20 days holiday, pension contributions, and employee discounts.
- Why this job: Kickstart your career with training and commission opportunities in a fun environment.
- Qualifications: No prior experience needed; just a passion for helping customers!
- Other info: Flexible zero-hour contract with potential for growth.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates
Rental Agent - Zero Hours employer: Thrifty Car & Van Rental Careers
Contact Detail:
Thrifty Car & Van Rental Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent - Zero Hours
✨Tip Number 1
Make sure to familiarize yourself with the car and van rental industry. Understanding the basics of how rentals work, including pricing and customer service expectations, will give you a solid foundation to impress during your interactions.
✨Tip Number 2
Since this role involves both in-person and telephone interactions, practice your communication skills. Being able to convey information clearly and confidently will help you stand out as a candidate who can provide outstanding customer service.
✨Tip Number 3
Highlight any previous experience in customer service roles, even if they are not directly related to car rentals. Employers value transferable skills, and demonstrating your ability to assist customers effectively can set you apart.
✨Tip Number 4
Be prepared to discuss your availability during the interview. Since this is a zero-hour contract, showing flexibility and a willingness to work various shifts can make you a more attractive candidate for the position.
We think you need these skills to ace Rental Agent - Zero Hours
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Rental Agent position. Understand the responsibilities and the skills required, such as customer service and communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience or skills that align with the rental industry. If you have any customer service experience, be sure to emphasize it.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in starting a career in the Car and Van Rental Industry and how you can contribute to their commitment to outstanding customer service.
Highlight Availability: Since this is a zero-hour contract, clearly state your availability in your application. Mention your flexibility and willingness to work across the week to meet the company's needs.
How to prepare for a job interview at Thrifty Car & Van Rental Careers
✨Show Your Customer Service Skills
Since the role involves assisting customers, be prepared to discuss your previous experiences in customer service. Highlight any specific situations where you went above and beyond to help a customer.
✨Demonstrate Flexibility
This position is a zero-hour contract, so it's important to show that you can be available across the week. Be ready to talk about your availability and how you can adapt to the needs of the business.
✨Prepare for Upselling Scenarios
As there are commission opportunities for upselling long-term rentals, think of examples where you've successfully upsold products or services in the past. Practice how you would approach this in a rental context.
✨Research Thrifty Car and Van Rental
Familiarize yourself with Thrifty's values and services. Being knowledgeable about the company will show your genuine interest in the role and help you answer questions more effectively.
