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- Tasks: Assist customers with their rental needs in-person and over the phone.
- Company: Join Thrifty Car and Van Rental, a leader in customer service excellence.
- Benefits: Enjoy 20 days holiday, pension contributions, discounts, and fun events!
- Why this job: Kickstart your career with training and commission opportunities in a dynamic industry.
- Qualifications: No prior experience needed; just a passion for helping customers!
- Other info: Flexible zero-hour contract allows you to work when it suits you.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates
Rental Agent employer: Thrifty Car & Van Rental Careers
Contact Detail:
Thrifty Car & Van Rental Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent
✨Tip Number 1
Familiarize yourself with the car and van rental industry. Understanding the basics of how rental services operate will give you an edge during your interactions with customers and show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills. Since this role heavily involves assisting customers, consider role-playing scenarios where you handle inquiries or resolve issues to build your confidence.
✨Tip Number 3
Be prepared to discuss your availability. Since this is a zero-hour contract, being flexible and showing that you can work various shifts throughout the week will make you a more attractive candidate.
✨Tip Number 4
Highlight any sales experience you have. If you've successfully upsold products or services in the past, be ready to share those experiences, as this role offers commission opportunities for upselling long-term rentals.
We think you need these skills to ace Rental Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Rental Agent position. Understand the responsibilities and the skills required, such as customer service and sales abilities.
Tailor Your CV: Customize your CV to highlight relevant experience or skills that align with the rental industry. If you have prior customer service experience, make sure to emphasize it.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in starting a career in the Car and Van Rental Industry and how you can contribute to their commitment to outstanding customer service.
Highlight Availability: Since this is a zero-hour contract, clearly state your availability in your application. Mention your flexibility and willingness to work across the week to meet the company's needs.
How to prepare for a job interview at Thrifty Car & Van Rental Careers
✨Show Your Customer Service Skills
Since the role involves assisting customers, be prepared to discuss your previous experiences in customer service. Highlight any specific situations where you went above and beyond to help a customer.
✨Demonstrate Flexibility
This position requires availability across the week. Be ready to talk about your schedule and how you can accommodate varying hours. Showing that you're adaptable will make you a strong candidate.
✨Prepare for Upselling Scenarios
As there are commission opportunities for upselling long-term rentals, think of examples where you've successfully upsold a product or service in the past. Practice how you would approach this in a rental context.
✨Research Thrifty Car and Van Rental
Familiarize yourself with the company’s values and services. Understanding their commitment to outstanding customer service will help you align your answers with what they are looking for in a candidate.
