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- Tasks: Assist customers with their rental needs in-person and over the phone.
- Company: Join Thrifty Car and Van Rental, a leader in customer service excellence.
- Benefits: Enjoy 20 days holiday, pension contributions, discounts, and fun events!
- Why this job: Kickstart your career with training and commission opportunities in a dynamic industry.
- Qualifications: No prior experience needed; just a passion for helping customers!
- Other info: Flexible zero-hour contract allows you to work when it suits you.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates
Rental Agent employer: Thrifty Car & Van Rental Careers
Contact Detail:
Thrifty Car & Van Rental Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent
✨Tip Number 1
Familiarize yourself with the car and van rental industry. Research common practices, customer service expectations, and the types of vehicles typically offered. This knowledge will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills, both in-person and over the phone. Since the role involves assisting customers directly, being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Show enthusiasm for upselling and customer service. Think of examples from past experiences where you successfully helped a customer or made a sale, as this will demonstrate your potential to contribute to the team.
✨Tip Number 4
Be flexible with your availability. Since this is a zero-hour contract, showing that you can work various shifts throughout the week will make you a more attractive candidate.
We think you need these skills to ace Rental Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Rental Agent position. Understand the responsibilities, such as assisting customers and upselling long-term rentals, to tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct experience in car and van rental, emphasize any customer service experience you have. Mention specific instances where you provided excellent service or successfully handled customer inquiries.
Show Enthusiasm for Training: Since the company offers in-the-job training, express your eagerness to learn and grow within the role. Highlight your willingness to adapt and take on new challenges in the car rental industry.
Tailor Your Application: Customize your CV and cover letter to reflect the values of Thrifty Car and Van Rental. Emphasize your commitment to outstanding customer service and your ability to work flexible hours, as required by the zero-hour contract.
How to prepare for a job interview at Thrifty Car & Van Rental Careers
✨Show Your Customer Service Skills
Since the role involves assisting customers, be prepared to discuss your previous experiences in customer service. Highlight any specific situations where you went above and beyond to help a customer.
✨Demonstrate Flexibility
This position requires availability across the week. Be ready to talk about your schedule and how you can accommodate the zero-hour contract. Showing that you're adaptable will make a positive impression.
✨Prepare for Upselling Scenarios
As there are commission opportunities for upselling long-term rentals, think of examples where you've successfully upsold a product or service in the past. This will show your potential employer that you understand the importance of sales in this role.
✨Research Thrifty Car and Van Rental
Familiarize yourself with the company’s values and services. Being knowledgeable about Thrifty will demonstrate your genuine interest in the position and help you align your answers with their mission of providing outstanding customer service.
