Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with car rentals and resolve any issues they face.
- Company: Join a dynamic team focused on delivering top-notch customer service.
- Benefits: Enjoy 30 days of holiday, a pension scheme, and employee discounts.
- Why this job: Great opportunity to kickstart your career in a supportive environment.
- Qualifications: No prior experience needed; just bring your communication skills and enthusiasm!
- Other info: Full-time hours with occasional Saturday mornings on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Customer Service Executive Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you! The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service.
Customer Service Representative employer: Thrifty Car & Van Rental Careers
Contact Detail:
Thrifty Car & Van Rental Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarize yourself with the car rental industry. Understanding common customer concerns and the rental process will help you stand out during the interview.
✨Tip Number 2
Practice your communication skills. Since this role requires exceptional communication, consider role-playing scenarios with friends or family to enhance your ability to handle various customer interactions.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues, as this will demonstrate your capability to handle challenges in a fast-paced environment.
✨Tip Number 4
Research our company culture and values. Aligning your answers with what we stand for will show that you are genuinely interested in being part of our team.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Representative position. Understand the key responsibilities and required skills, such as communication and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience or skills that align with the role. If you have previous customer service experience, make sure to emphasize it, even if it's from a different industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work in customer service and how your skills can contribute to a positive customer experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a customer service role.
How to prepare for a job interview at Thrifty Car & Van Rental Careers
✨Show Your Communication Skills
As a Customer Service Representative, strong communication skills are key. Be prepared to demonstrate how you effectively communicate with customers, whether it's through active listening or clear explanations.
✨Highlight Your Problem-Solving Abilities
Think of examples where you've successfully resolved issues for customers in the past. This will show your potential employer that you can handle challenges and provide solutions efficiently.
✨Emphasize Attention to Detail
In a fast-paced environment, attention to detail is crucial. Share experiences where your meticulous nature helped prevent mistakes or improved customer satisfaction.
✨Demonstrate Your Adaptability
Customer service can be unpredictable. Discuss times when you've had to adapt quickly to changing situations or customer needs, showcasing your ability to thrive under pressure.
