Customer Service Representative Apply now

Customer Service Representative

Crawley Full-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Engage with customers and provide top-notch service daily.
  • Company: Join a dynamic team focused on customer satisfaction and growth.
  • Benefits: Enjoy 30 days of holiday, a pension scheme, and employee discounts.
  • Why this job: Perfect for those starting their career or looking to retrain in a supportive environment.
  • Qualifications: No prior experience needed; we welcome all eager learners!
  • Other info: Full-time hours with Saturday mornings on a rota basis.

The predicted salary is between 24000 - 36000 £ per year.

Job Title: ?Customer Service Executive Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you!

Customer Service Representative employer: Thrifty Car & Van Rental Careers

Join a dynamic team as a Customer Service Representative where your growth is our priority! With a supportive work culture that values both new and experienced professionals, we offer generous benefits including 30 days of holiday, a company pension scheme, and exciting funded events. Located in a vibrant area, you'll enjoy unique perks like discounted car hire rates and a Cycle to Work Scheme, making this an excellent place to build a rewarding career.
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Contact Detail:

Thrifty Car & Van Rental Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative

✨Tip Number 1

Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.

✨Tip Number 2

Show enthusiasm for helping customers and a willingness to learn. Employers love candidates who are eager to grow and adapt, especially in a customer-facing role.

✨Tip Number 3

Research our company values and mission. Being able to articulate how you align with our goals can set you apart from other candidates.

✨Tip Number 4

Prepare questions to ask during the interview about the team dynamics and training opportunities. This shows your interest in the role and helps you assess if it's the right fit for you.

We think you need these skills to ace Customer Service Representative

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Empathy
Time Management
Adaptability
Teamwork
Conflict Resolution
Attention to Detail
Multitasking
Positive Attitude
Basic Computer Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Make sure to read the job description carefully. Understand what a Customer Service Executive does and think about how your skills and experiences align with the responsibilities outlined.

Highlight Relevant Experience: Even if you don't have direct experience, think about transferable skills from previous jobs or situations. Emphasize your communication skills, problem-solving abilities, and any customer-facing roles you've had.

Craft a Strong Cover Letter: Write a personalized cover letter that explains why you're interested in the position and how you can contribute to the company. Mention your enthusiasm for customer service and willingness to learn.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Thrifty Car & Van Rental Careers

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion shine through!

✨Prepare for Common Scenarios

Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are not directly related to customer service.

✨Highlight Your Communication Skills

Effective communication is key in customer service. Be prepared to demonstrate your ability to listen actively and convey information clearly. You might even want to practice answering questions in a concise and friendly manner.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand the company culture better. Consider asking about team dynamics or what a typical day looks like for a Customer Service Executive.

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  • Customer Service Representative

    Crawley
    Full-Time
    24000 - 36000 £ / year (est.)
    Apply now

    Application deadline: 2027-02-01

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    Thrifty Car & Van Rental Careers

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