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- Tasks: Engage with customers and provide top-notch service daily.
- Company: Join a dynamic team focused on customer satisfaction and growth.
- Benefits: Enjoy 30 days holiday, a pension scheme, and employee discounts.
- Why this job: Perfect for those starting their career or looking to retrain in a supportive environment.
- Qualifications: No prior experience needed; we welcome all eager learners!
- Other info: Work full-time with occasional Saturday mornings on a rota.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: ?Customer Service Executive Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you!
Customer Service Representative employer: Thrifty Car & Van Rental Careers
Contact Detail:
Thrifty Car & Van Rental Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Show your enthusiasm for customer service! When you get the chance to speak with us, make sure to express your passion for helping others and solving problems. This will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common customer service scenarios. Think about how you would handle different situations, such as dealing with a difficult customer or resolving a complaint. This preparation will help you shine during any interviews.
✨Tip Number 3
Highlight your communication skills! Whether it's through verbal or written communication, being able to convey information clearly and effectively is crucial in this role. Be ready to share examples of how you've successfully communicated in past experiences.
✨Tip Number 4
Demonstrate your adaptability. Customer service can be unpredictable, so showing that you can think on your feet and adjust to changing situations will make you a strong candidate. Share any relevant experiences where you've had to adapt quickly.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Understand what a Customer Service Executive does and think about how your skills and experiences align with the responsibilities outlined.
Highlight Relevant Experience: Even if you don't have direct experience, think about transferable skills from previous jobs or situations. Emphasize your communication skills, problem-solving abilities, and any customer service experience you may have.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the position and how you can contribute to the company. Mention your enthusiasm for customer service and willingness to learn.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thrifty Car & Van Rental Careers
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion shine through!
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are not directly related to customer service.
✨Highlight Your Communication Skills
Effective communication is key in customer service. Be prepared to demonstrate your ability to listen actively and convey information clearly. You might even want to practice answering questions in a concise and friendly manner.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.
