Customer Service Representative
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Customer Service Representative

Catterick Garrison Full-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Engage with customers and provide top-notch support daily.
  • Company: Join a dynamic team focused on customer satisfaction and growth.
  • Benefits: Enjoy 30 days of holiday, a pension scheme, and employee discounts.
  • Why this job: Perfect for starting your career or retraining in a supportive environment.
  • Qualifications: No prior experience needed; we welcome all eager learners!
  • Other info: Work full-time with occasional Saturday mornings on a rota.

The predicted salary is between 24000 - 36000 £ per year.

Job Title: ?Customer Service Executive Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you!

Customer Service Representative employer: Thrifty Car & Van Rental Careers

As a Customer Service Representative, you will join a dynamic team that values your growth and well-being. With 30 days of holiday, a comprehensive pension scheme, and exciting employee events, we foster a supportive work culture that encourages both personal and professional development. Whether you're starting your career or looking to retrain, our inclusive environment ensures that every team member has the opportunity to thrive.
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Contact Detail:

Thrifty Car & Van Rental Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative

✨Tip Number 1

Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.

✨Tip Number 2

Research our company values and culture. Being able to align your personal values with ours can make a strong impression and show that you're a good fit for the team.

✨Tip Number 3

Practice your communication skills, both verbal and written. As a Customer Service Representative, clear and effective communication is key to success in this role.

✨Tip Number 4

Be prepared to discuss your availability and flexibility, especially regarding the Saturday morning shifts. Showing that you're willing to adapt can set you apart from other candidates.

We think you need these skills to ace Customer Service Representative

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Empathy
Time Management
Adaptability
Teamwork
Conflict Resolution
Attention to Detail
Multitasking
Basic Computer Skills
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Make sure to read the job description carefully. Understand what a Customer Service Executive does and think about how your skills and experiences align with the responsibilities outlined.

Highlight Relevant Experience: Even if you don't have direct experience, think about transferable skills from previous jobs or situations. Emphasize your communication skills, problem-solving abilities, and any customer-facing roles you've had.

Craft a Strong Cover Letter: Write a personalized cover letter that showcases your enthusiasm for the role. Mention why you're interested in working for the company and how you can contribute to their customer service team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Thrifty Car & Van Rental Careers

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion shine through!

✨Prepare for Common Scenarios

Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are not directly related to customer service.

✨Highlight Your Communication Skills

Effective communication is key in customer service. Be prepared to demonstrate your ability to listen actively and convey information clearly. You might even want to practice answering questions in a concise and friendly manner.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.

Customer Service Representative
Thrifty Car & Van Rental Careers
Apply now
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