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- Tasks: Support our Sales Team by managing customer queries and ensuring smooth account operations.
- Company: Join a dynamic team at our Exeter Head Office, focused on growth and customer service.
- Benefits: Enjoy 30 days holiday, free gym access, and a company pension scheme.
- Why this job: Kickstart your career in a supportive environment with opportunities to learn and grow.
- Qualifications: No experience needed; just a proactive attitude and willingness to learn.
- Other info: Full-time role with a friendly team and exciting company events.
The predicted salary is between 13400 - 16700 £ per year.
Job Title : Administrator Location : Exeter Head Office Hours : Full time 37.5 hours Mon-Fri 08:30 to 17:00 Salary : £22,380.93 per annum Benefits : 30 days holiday (including bank holidays) Free onsite parking Free onsite gym Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career, looking to retrain or to starta new one? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: We are looking for a proactive and detail-oriented Support Administrator to provide a professional and efficient administrative service to our Sales Team, customers and rental locations. Responsibilities: Manage customer queries and ensure smooth day-to-day running of accounts, including providing quotes, setting up online system access, and managing inbox queries Monitor personal and team inboxes to ensure all emails receive timely responses with proper email etiquette Produce daily, weekly, monthly, quarterly and ad hoc reports Updating information…
Administrator employer: Thrifty Car & Van Rental Careers
Contact Detail:
Thrifty Car & Van Rental Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with customer service processes and administrative tasks. Understanding the basics of how to manage customer queries and handle accounts will give you a solid foundation for the role.
✨Tip Number 2
Brush up on your email etiquette. Since you'll be managing inbox queries, knowing how to communicate professionally and effectively via email is crucial.
✨Tip Number 3
Practice creating reports. The role involves producing various reports, so getting comfortable with data organization and presentation will help you stand out.
✨Tip Number 4
Show your enthusiasm for learning. Since this position is open to those without experience, demonstrating a proactive attitude and willingness to grow can make a big difference in your application.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrator position. Understand the key responsibilities and required skills, such as customer service processes and administrative tasks.
Tailor Your CV: Customize your CV to highlight relevant experience or skills that align with the role. Emphasize any customer service experience or administrative tasks you've handled in previous roles, even if they were informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in the Administrator position and how your skills can contribute to the Sales Team's success.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally.
How to prepare for a job interview at Thrifty Car & Van Rental Careers
✨Show Your Proactivity
As an Administrator, being proactive is key. During the interview, share examples of how you've taken initiative in previous roles or projects. This will demonstrate your ability to manage customer queries and support the Sales Team effectively.
✨Highlight Attention to Detail
Since the role requires managing accounts and producing reports, emphasize your attention to detail. Discuss any experiences where your meticulousness led to successful outcomes, such as error-free reports or efficient management of tasks.
✨Demonstrate Customer Service Skills
Even if you lack direct experience, you can still showcase your understanding of customer service principles. Talk about situations where you've helped others or resolved issues, highlighting your communication skills and empathy.
✨Prepare for Common Questions
Anticipate questions related to administrative tasks, email etiquette, and report generation. Prepare thoughtful responses that reflect your understanding of these areas, even if they come from a theoretical standpoint.
